Director, Global Head of Regulatory Onboarding (GWO)

Scotiabank•Toronto, ON

65d•Onsite

About The Position

As Director, GBM Onboarding, you will lead a global team responsible for KYC, AML, derivatives, and margin onboarding activities across Global Banking & Markets. You will ensure consistent, compliant, and efficient onboarding practices across jurisdictions, while driving process standardization, regulatory alignment, and an improved client experience.

Requirements

Graduate degree in Finance, Business, Economics, or a related discipline
Prior experience in wholesale banking / capital markets, with direct exposure to client onboarding, KYC/AML, derivatives, and margin processes
Deep knowledge of global regulatory frameworks impacting onboarding (e.g., FINTRAC, OSFI, U.S. and UK regulations)
Experience managing cross-border onboarding processes across multiple jurisdictions (Canada, U.S., UK)
Strong understanding of capital markets products, financial instruments, and end-to-end workflows across Front, Middle, and Back Office
Proven experience designing and implementing onboarding process improvements, standardization initiatives, and operating models
Experience leading technology or transformation initiatives, including defining business requirements, supporting business cases, and participating in system testing and implementation
Prior experience managing global onboarding operations or large-scale operational teams
Knowledge of derivatives onboarding, margin processes, and related compliance requirements
Experience working within regulated environments with strict compliance, control, and audit requirements

Responsibilities

Lead global onboarding operations across KYC, AML, derivatives, and margin processes for GBM clients
Oversee end-to-end onboarding activities across jurisdictions, ensuring alignment with enterprise standards and regulatory requirements
Act as an escalation point for complex onboarding issues, coordinating with internal stakeholders to drive timely resolution
Partner with regional and global teams to deliver consistent and compliant onboarding outcomes across markets
Drive standardization of onboarding processes across GBM jurisdictions, improving efficiency and client experience
Lead the design and implementation of process enhancements and technology solutions to streamline onboarding workflows
Contribute to the development of centralized onboarding models, including hub structures and automation initiatives
Ensure operational execution aligns with GBM KYC & Derivatives Program policies, regulatory requirements, and internal controls
Support regulatory and system-driven change initiatives, including defining business requirements, testing, and implementation
Oversee onboarding capacity, workflow allocation, and performance across global teams
Support hiring, staffing, and development of onboarding teams across regions
Maintain strong alignment with internal stakeholders across Front, Middle, and Back Office functions
Drive continuous improvement through process optimization, regulatory adaptation, and evolving business requirements