Director, Global Enterprise Communications

Capital One•McLean, VA

20h•Onsite

About The Position

The Capital One Global Enterprise Communications team drives the company’s communications strategy and execution, promoting and protecting corporate reputation while propelling business imperatives. Our purview spans media relations, issues management, financial communications, and executive and associate messaging, backed by full-service, multi-platform creative storytelling across internal and external channels. As a central team within Global Enterprise Affairs, we serve as strategic counselors across the enterprise, sitting at the intersection of value creation and risk mitigation. We are seeking a talented communications leader with exceptional judgment, matrix-management expertise, and a sustained, proven focus on delivering results. Creative problem-solving, data literacy, empathy, and a collaborative mindset are essential to success in this role. About the Role: As a Director on the Global Enterprise Communications team, you will serve as a strategic counselor to senior enterprise executives, driving integrated communications, spanning functional communications, internal associate engagement, and targeted external campaigns, that align business priorities and bolster Capital One’s reputation. You will lead a high-performing team, elevate our internal communications framework, and partner across complex corporate functions to deliver measurable impact. This position requires exceptional leadership, intellectual curiosity, judgment, teamwork, and results focus. An open mind and a passion for finding creative new ways to solve problems and deliver results are essential to the success of this role.

Requirements

Bachelor’s degree or military experience
At least 8 years of communications experience

Nice To Haves

Experience designing and executing integrated communications strategies including both high-impact executive and internal associate engagement, as well as external campaigns.
3+ years of direct people management experience, with a proven track record of coaching and developing communications talent.
Track record of serving as a trusted strategic counselor to senior functional executives in complex, matrixed, or highly regulated environments.
Public Relations or Communications experience in financial services, technology, or consumer brands.

Responsibilities

Build trusted partner relationships and serve as a strategic counselor to senior corporate executives and cross-functional leadership teams.
Lead the strategy and execution of data-driven, 360-degree communications campaigns across internal and external touchpoints, aligning Line of Business (LOB) imperatives with enterprise narrative priorities.
Leverage data analytics, audience sentiment, and modern digital channels to optimize communications performance and measure narrative impact.
Lead, coach, and develop a team of communications professionals, setting high standards for strategic counsel, operational execution, and talent development.
Stay informed on financial services, bleeding-edge technology, and communications trends to continuously enhance team strategy and functional results.