Director, Global Change Management

AIT Worldwide Logistics•Itasca, IL

About The Position

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT.  Find out what our people deliver.® means when you come move the world with us!  Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Overview The Director, Global Change Management will establish and lead the Office of Change Management (OCM) to drive enterprise-wide transformation initiatives for global projects, M&A integrations and large-scale organizational initiatives. This role is responsible for establishing and maintaining a standardized change management framework to ensure consistency, predictability and cultural alignment across all transformation efforts. The Director will partner with senior leadership, project teams, and business units to embed change management practices into the organization, enabling employees to adapt quickly and effectively to change. The OCM ensures every transformation - whether driven by technology, growth or acquisition is strategically managed, culturally aligned and executed with minimal disruption, enabling the organization to achieve its global objectives efficiently and effectively. This position will report to the Vice President, Project Management and Integration, with a dotted line matrixed to the Chief HR Officer.

Requirements

Bachelor's Degree Business, Organizational Development, Human Resources, or related field (required)
10+ years experience in change management, organizational development, or related field (required) and
7+ years leading enterprise-wide change initiatives and building change management capabilities. (required)
Deep understanding of change management principles, methodologies, and tools (e.g., Prosci ADKAR, Kotter’s 8-Step Model). High
Knowledge of organizational behavior, culture, and leadership dynamics. High
Familiarity with project management practices and integration with change management. Medium
Understanding of communication strategies and adult learning principles. High
Leadership and team-building skills to inspire and guide a high-performing team. High
Communication skills (written, verbal, and presentation) for diverse audiences. High
Analytical and problem-solving skills to assess impacts and develop mitigation strategies. High
Strategic planning and execution skills to align change initiatives with business objectives. High
Proficiency in change management tools and software (e.g., project dashboards, analytics platforms). Medium
Influence and build relationships at all organizational levels, including executive leadership. High
Manage multiple complex initiatives simultaneously in a fast-paced environment. High
Foster a culture of adaptability and resilience during periods of transformation. High
Translate complex concepts into actionable plans for stakeholders. High

Nice To Haves

Master's Degree (preferred)
1+ years Experience in establishing a Change Management Office or similar function (preferred)
Certified Change Management Professional - Upon Hire (preferred)
- PROSCI, ACMP, or related certifications Upon Hire (preferred)

Responsibilities

Build and lead the Change Management Office as a center of excellence, defining frameworks, methodologies, and tools for consistent change delivery.
Build and manage a team of change management professionals to support enterprise initiatives.
Enterprise Change Management Strategy: Develop and implement enterprise management strategies to support major organization initiatives.
Conduct change impact assessments and readiness evaluations to identify risks and opportunities.
Stakeholder Engagement: Engage with stakeholders across the organization to promote understanding and adoption of change management practices.
Design and deliver communication strategies that promote transparency and understanding of change initiatives.
Communication Planning: Create and execute comprehensive communication plans to inform and educate teammates about change initiatives.
Ensure clear, consistent, and impactful messaging.
Impact Assessment: Conduct readiness, adoption, and impact assessments to understand how change management initiatives will affect different parts of the organization.
Identify potential challenges and develop mitigation strategies.
Culture and Behavioral Change: Drive cultural and behavioral change by promoting the benefits of change management and the Change Management Office.
Develop and deliver training programs to build change leadership skills across the organization.
Coach leaders and managers on best practices for leading through change.
Monitor and Evaluate: Develop success metrics, track the progress of change initiatives, and evaluate their effectiveness.
Gather feedback from teammates and stakeholders to identify areas for improvement and make necessary adjustments.
Provide regular reporting and insights to leadership to inform decision-making and improve future efforts.
Performs other duties as assigned
Complies with all policies and standards

Benefits

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position).
Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement.
In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

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