Director, Fund Administration

Mutual of America • Columbus, OH

2d • Hybrid

About The Position

The Director of Mutual Fund Administration within Mutual of America Capital Management is a key role in transforming the growth, administration, and operating models of the mutual fund business. Reporting to the Head of Investment Products, this role will oversee the MoA Funds’ relationship with Bank of New York’s Transfer Agency services and provide support to the Fund Administration team and broader Capital Management organization for any investor servicing and recordkeeping services. To the extent other transfer agents or similar providers of investor recordkeeping are utilized, those relationships would fall into this remit. The role will also be actively involved in developing new programs required by regulatory changes and developments. The primary goal of this role is to develop, implement and continually improve the investor servicing functions and related vendor oversight.

Requirements

• A minimum of 10 years’ experience working with mutual fund families with significant experience with transfer agency operations.
• Significant exposure to, and a working knowledge of, all mutual fund operations.
• Experience managing third party vendors is required. Experience in vendor conversions is a plus.
• Significant exposure to fund distribution and supporting distribution initiatives from an operational perspective.
• Demonstrated ability to solve problems in an efficient and effective manner.
• Ability to develop both strategic and tactical plans in support of business goals.
• Strong communications skills, including the ability to present ideas and plans to all levels within an organization, including the mutual funds board.
• Strong organizational skills in managing multiple initiatives and projects.

Nice To Haves

• Experience with collective investment trusts and other investment products is also desirable.
• Professional designations relevant to the mutual fund industry.

Responsibilities

• Develop and maintain an effective vendor oversight function that is reasonably designed to detect issues without engaging in activities that are duplicative to those being performed at the vendors.
• Work to transition all responsibilities from the current Executive Vice President of Investment Products on agreed timeline.
• Interact with Capital Management stakeholders to identify and address fund-related issues and initiatives.
• Contribute on all product management initiatives, including new product development and re-positioning or closing existing products.
• Work with Compliance and Legal departments on fund-related projects (e.g. prospectus updates) and initiatives.
• Work with marketing/distribution and Head of Investment Products to ensure that fund growth initiatives are fully supported by third party vendors, particularly transfer agent/shareholder servicing.
• Maintain an active awareness of industry developments, including transfer agent issues, and engage with vendors and internal departments to develop cost-effective programs to meet new requirements.

Benefits

• Competitive base salary
• Annual Bonus
• Comprehensive Benefits Package (medical, dental, and vision) that starts day one of employment
• 401K Match: Receive up to 6% of your pay (salary and incentive compensation) with 100% employer match on employee contributions.
• Parental Leave: 8 weeks fully paid
• Paid time off: 20 days plus two floating personal holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees