Relationship Manager, Fund Administration

Jobgether

3d • $180,000 - $200,000

About The Position

This role serves as a strategic partner to clients, ensuring exceptional service delivery and strong relationship management across fund administration engagements. You will act as the primary client advocate, guiding high-value clients through transitions and supporting their goals while identifying opportunities for revenue growth. Embedded within cross-functional teams, you will drive alignment across Fund Administration, Sales, Product, and Delivery, ensuring smooth execution and consistent client experiences. The position requires a balance of strategic thinking, operational oversight, and client-facing leadership, with the ability to influence internal teams and drive adoption of best practices. This is an ideal opportunity for a relationship-focused professional who thrives in a fast-paced environment and is passionate about private markets.

Requirements

• 12+ years of fund administration experience in private equity, commercial real estate, or venture capital with a focus on client advocacy and relationship management.
• Bachelor’s degree in Accounting, Finance, Economics, Business Administration, or a related field.
• Demonstrated ability to identify and drive revenue growth and expansion opportunities.
• Strong strategic thinking and organizational skills with the ability to manage both detailed operations and the bigger picture.
• Excellent verbal and written communication skills, with experience leading client interactions and cross-functional collaboration.
• Comfort with ambiguity in a fast-growing, technology-driven environment.
• Passion for technology and streamlining business operations to improve client experience.

Responsibilities

• Build and maintain senior-level client relationships to ensure satisfaction, trust, and alignment with strategic objectives.
• Act as the client advocate internally, surfacing feedback and resolving issues promptly.
• Identify growth opportunities, including upsells and incremental revenue streams, in partnership with Sales.
• Facilitate communication between clients and internal teams, ensuring consistent messaging and execution.
• Lead client monitoring programs, structured health assessments, and regular business reviews for high-value clients.
• Support and guide Fund Administration and Delivery teams to maintain service excellence.
• Manage escalations, coordinate root cause analyses, and implement remediation plans with transparency and accountability.
• Stay current on industry trends and best practices, representing clients and contributing to thought leadership in private markets.

Benefits

• Competitive base salary range: $180,000–$200,000 USD, plus bonus and equity.
• Health, dental, and vision coverage for you and your family.
• Life insurance and mental wellness coverage.
• Fertility and growing family support.
• Flexible time off in addition to company-paid holidays.
• Paid family leave, medical leave, and bereavement policies.
• Retirement savings plans.
• Allowance to customize your home workspace and technology setup.
• Annual professional development stipend.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level