Relationship Manager, Fund Administration

Jobgether

4d • $180,000 - $200,000 • Remote

About The Position

This role provides a strategic opportunity to strengthen client relationships and drive growth within fund administration services. The position combines client advocacy, operational oversight, and revenue expansion, ensuring a seamless experience across multiple funds and legal entities. You will work closely with cross-functional teams, including product, sales, and delivery, to align client needs with service execution and strategic initiatives. The ideal candidate excels at building trust with senior stakeholders, managing complex accounts, and navigating high-growth environments. This is a remote-friendly role offering autonomy, high visibility, and the chance to make a meaningful impact in the private markets ecosystem. Strong communication skills, strategic thinking, and a client-first mindset are critical for success in this position.

Requirements

• 12+ years of fund administration experience in private equity, commercial real estate, or venture capital, with a focus on client advocacy and account expansion.
• Bachelor’s degree in Accounting, Economics, Finance, Business Administration, or a related discipline.
• Proven track record of identifying growth opportunities and managing complex client relationships.
• Strong strategic thinking with the ability to manage both details and overarching objectives.
• Exceptional verbal and written communication skills, with a client-centric approach.
• Comfortable working in a fast-paced, high-growth, and sometimes ambiguous startup environment.
• Passion for leveraging technology to streamline operations and enhance client experience.

Responsibilities

• Maintain and grow senior-level client relationships, serving as the primary advocate for client needs and ensuring alignment with their goals.
• Drive revenue expansion and identify upsell opportunities across services, fund vehicles, and legal entities.
• Lead execution of client programs, including monitoring, health assessments, and business reviews, ensuring consistent, high-quality service delivery.
• Facilitate communication between clients and internal teams to ensure unified messaging and smooth project execution.
• Provide guidance and support to internal fund administration teams during transitions, escalations, or coverage gaps.
• Own client escalations, coordinate remediation plans, and reinforce trust through transparent communication.
• Represent client perspectives in cross-functional discussions, influencing product and operational decisions to enhance client satisfaction.

Benefits

• Competitive base salary, bonus, and equity package ($180,000 - $200,000 USD range).
• Health, dental, and vision insurance for you and your family.
• Life insurance and mental wellness coverage.
• Fertility and growing family support.
• Flexible time off and company-paid holidays, plus paid family, medical, and bereavement leave.
• Retirement saving plans and financial planning support.
• Allowance to customize home office setup and technology.
• Annual professional development stipend to support ongoing learning and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level