Director, Franchise Support

BNI Global LLC

13d

About The Position

Reporting to the Sr. Director, US Franchises, the Director, Franchise Support is responsible for supporting, coaching, and inspiring Executive Directors across the United States, to drive BNI’s mission, vision, core values and code of ethics in pursuit of BNI’s strategic development plan. This role demonstrates a strong track-record for managing and growing a BNI franchise and excels in Key Success Factors such as: (i) new chapter launch, (ii) net growth in membership for existing chapters, (iii) retaining existing members, (iv) achieving superior levels of member satisfaction (NPS), (v) telling stories that drive action, and (vi) building high-performing teams.

This role embodies BNI’s core values, is passionate about helping others, collaborative, personable, demonstrates strong communication skills, but also demonstrates strong problem-solving skills and strives for superior results and execution with excellence. There is a willingness to be held accountable and holds others accountable to high standards.

Requirements

• 5+ year experience in BNI at a Director level or higher
• Reside in the U.S. with requirement to travel ~ 50% of the time
• Strong leadership and people skills
• Demonstrated ability to champion change, influence & drive results in a franchised organization
• Able to understand complex issues & can clearly articulate complex ideas
• Excellent oral and written communications skills
• Strong analytical abilities to identify issues & self-start programs to address
• Proficient in MS Office, Word, Outlook, PowerPoint, Excel

Nice To Haves

• Bachelor’s degree in business administration or similar field

Responsibilities

• Supporting, coaching, and inspiring Executive Directors to develop their regions and ensure they are compliant with BNI Franchise Agreement, development schedules and other key organizational performance indicators
• Conducting Franchise Reviews and Development Plans to support and implement accountability in the regions, while reviewing and recognizing progress
• Helping Executive Directors to develop high-performing management teams via recommendations for roles/responsibilities, compensation and performance incentives
• Leveraging internal and external benchmarking data to objectively evaluate performance and achieve organizational goals
• Advocating to BNI GST for the needs of Executive Directors and their teams regarding policies/procedures, training, materials and support infrastructure
• Conduct new Executive Director onboarding
• Deploy programs to Executive Directors
• Any additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission.

What This Job Offers

• Job Type: Full-time
• Career Level: Director