Director, Franchise Operations - Minecraft
About The Position
At Mojang Studios, the creators of Minecraft, we are on a mission to build a better world through the power of play. Why play? Well, play is at the heart of everything we do. It’s the blocky backbone of our games, the core of our development philosophy, and even the origin of our name. From the relentless experimentation of our endlessly inspiring community to the classrooms where Minecraft has become an essential teaching tool, play is the bedrock of our existence. We enable millions to create and play together, connect people across the globe, and foster a community that is among the most active and passionate in the world. Our community is global and incredibly diverse. When we are developing anything within our franchise, we keep this in mind. We want everyone to not only feel included in Minecraft, but also to see themselves in what we make. Our goal is for the Mojang Studios team to be as diverse as our community. Are you passionate about building scalable systems and driving clarity across a global studio? Mojang Studios is looking for a Director of Franchise Operations a strategic leader who combines operational excellence with product delivery experience. This role is pivotal in creating clear, scalable processes and frameworks that enable teams worldwide to execute with confidence and speed. What You Bring Proven experience in operations leadership within gaming, entertainment, or technology industries. A track record of shipping products and leading product development cycles. Analytical, critical thinking, and problem-solving skills to tackle complexity and design systems. Communication skills to tailor messaging for broad, global audiences and drive clarity. High ambition, accountability, and self-motivation in fast-paced environments. Leadership Qualities & Cultural Fit Visionary Leadership: Balances strategic vision with operational detail, inspiring teams toward shared goals. Collaborative Mindset: Builds trust and transparency across global teams. Empowerment & Accountability: Creates clarity in roles and expectations, empowering teams to deliver. Adaptability & Resilience: Thrives in dynamic environments and navigates ambiguity with confidence. Innovation & Inclusion: Champions creativity, continuous improvement, and inclusive practices aligned with company values. Critical Thinking: Approaches challenges with structured thinking and sound judgment. Passion for Excellence: Demonstrates commitment to operational rigor, innovation, and cultural diversity.
Requirements
- Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
- Experience in operations leadership within gaming, entertainment, or technology industries.
- A track record of shipping products and leading product development cycles.
- Demonstrated ability to influence stakeholders and drive alignment across multiple teams.
Nice To Haves
- Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management, process management, or process improvement OR equivalent experience.
Responsibilities
- Design & Scale: Build and implement operational frameworks that bring clarity and efficiency to a global franchise.
- Drive Alignment: Partner with product teams to align operational strategies with development roadmaps and delivery milestones.
- Govern & Optimize: Establish governance models and transparent reporting mechanisms to foster accountability and continuous improvement.
- Collaborate Globally: Work across a global studio with engineering, product, and business teams to streamline workflows and execution standards.
- Communicate Clearly: Translate complex concepts into actionable insights for diverse audiences—from executives to frontline teams.
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What This Job Offers
Job Type
Full-time
Career Level
Director
