Director Foundation Operations

St. Joseph's Health•Paterson, NJ

About The Position

The Director, Foundation Operations provides strategic leadership for the systems, processes, data, financial controls, gift administration, prospect development infrastructure, and performance reporting that enable St. Joseph’s Health Foundation to achieve its fundraising goals. The Director partners with Foundation leadership and fundraising program directors to translate institutional priorities into effective operating systems. The Director establishes the framework for portfolio construction and management, prospect identification and assignment, fundraising activity tracking, gift processing and administration, donor and fund reporting, and performance dashboards. Operations create reliable processes, definitions, reports, dashboards, portfolio standards, data structures, and controls. Major Gifts, Annual Giving, Corporate and Foundation Relations, Planned Giving, Events, and other fundraising leaders use those tools to establish strategy, manage staff, and achieve program goals.

Requirements

  • Bachelor’s degree in business, finance, accounting, nonprofit management, information systems, fundraising, or a related field.
  • Progressive experience in fundraising operations, advancement services, gift administration, nonprofit finance, CRM/data management, prospect development, or related functions.
  • Demonstrated people-management responsibility.
  • Strong knowledge of the philanthropic gift cycle, including gift processing, acknowledgments, pledges, donor restrictions, reconciliation, and applicable charitable-giving regulations.
  • Demonstrated experience designing fundraising reports, dashboards, portfolio-management processes, and performance-management systems.
  • Strong understanding of fundraising CRM systems, relational data, data governance, reporting, and the use of technology to improve fundraising operations.
  • Demonstrated ability to partner effectively with frontline fundraisers, Finance, Information Technology, Donor Relations/Stewardship, and organizational leadership.
  • Strong leadership, communication, analytical, project-management, change-management, and process-improvement skills.

Nice To Haves

  • Advanced degree or relevant professional certification preferred.
  • Experience with Blackbaud Raiser’s Edge/NXT preferred.

Responsibilities

  • Provide strategic leadership for systems, processes, data, financial controls, gift administration, prospect development infrastructure, and performance reporting.
  • Partner with Foundation leadership and fundraising program directors to translate institutional priorities into effective operating systems.
  • Establish the framework for portfolio construction and management, prospect identification and assignment, fundraising activity tracking, gift processing and administration, donor and fund reporting, and performance dashboards.
  • Create reliable processes, definitions, reports, dashboards, portfolio standards, data structures, and controls.
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