Director, Foreclosure

Selene Diligence•Dallas, TX

21h

About The Position

The Director, Foreclosure is responsible for the operational execution, governance, and performance of foreclosure activities across residential and Business Purpose Loan (BPL) portfolios. This role ensures accurate referral processes, effective milestone management, and timely progression of loans through the foreclosure lifecycle while maintaining compliance with regulatory, investor, and internal requirements. The Director partners closely with Legal, Bankruptcy, and Servicing Operations to manage risk, resolve exceptions, and improve workflow efficiency.

Requirements

8–12+ years of mortgage servicing experience with strong foreclosure expertise
Deep knowledge of state foreclosure processes (judicial and non-judicial)
Experience managing attorney networks and litigation workflows
Strong understanding of investor guidelines and regulatory frameworks
Proven ability to manage pipeline performance, timelines, and exception handling
Experience with servicing systems (e.g., MSP/Black Knight or equivalent)
Strong analytical, problem-solving, and communication skills

Responsibilities

Oversee end-to-end foreclosure processes, including referral, litigation workflow monitoring, and post-referral progression
Ensure completeness and accuracy of foreclosure referral packages prior to attorney placement
Monitor foreclosure timelines and ensure adherence to state, investor, and judicial requirements
Embed and operationalize MCO reporting processes within foreclosure workflows
Establish controls to validate reporting accuracy, completeness, and timeliness
Partner with stakeholders to ensure reporting supports performance transparency and compliance
Monitor milestone progression and identify delays or breakdowns in referral, litigation, or judgment stages
Manage and resolve milestone projection exceptions, ensuring timely escalation and remediation
Provide clear visibility into pipeline status, timeline risks, and operational bottlenecks
Oversee MAFS and judgment-related workflows to ensure timely execution and proper escalation
Partner with Legal and external counsel to resolve workflow constraints and delays
Ensure alignment across internal teams on foreclosure-related decision points and requirements
Manage foreclosure attorney network performance against defined SLAs and timelines
Conduct performance reviews, escalation management, and issue resolution with vendors
Support vendor governance routines, including scorecards and compliance monitoring
Ensure adherence to applicable foreclosure regulations, investor guidelines, and internal policies
Support audit and exam readiness, including documentation and control validation
Identify operational risks and drive corrective actions
Partner with Bankruptcy, Loss Mitigation, REO, and Servicing teams to ensure aligned loan resolution strategies
Collaborate with Technology and Reporting teams to improve workflow automation and data integrity
Lead and develop foreclosure management and operational teams
Establish clear performance expectations and accountability for execution outcomes
Promote a culture of quality, compliance, and continuous improvement.