Director, Food Service - WTC

Guest Services, Inc. • Warrenton, VA

12d • $95,000 - $95,000 • Onsite

About The Position

The Food Service Director is responsible for all aspects of unit operations and floor management, including staff, food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. The Director cultivates a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level. The Director motivates, instills accountability, and achieves results to drive success in the unit.

Requirements

• High School Diploma/GED required.
• At least 5 years of experience in related management required.
• Must be able to obtain and maintain a Top Secret Security Clearance.
• Computer proficiency with the ability to utilize MS Word, Excel, and Outlook.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.

Nice To Haves

• Bachelor’s or Business Degree preferred.
• Food Safety Certified a plus.

Responsibilities

• Plan, develop, and direct daily operations. Forecast and analyze sales, labor, and profit; and ensure compliance with established budget. Schedule, supervise, and participate in the operational duties specific to the unit.
• Recruit, supervise, train, schedule, discipline, review, and direct the unit’s management and staff.
• Maintain accounting records, daily reporting requirement, and cash control. Manage financial statement and budget.
• Knowledge of Time and Materials contract and proposal development
• Respond to customer inquiries and resolve customer complaints.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify District Manager of all unusual events, circumstances, or other safety or quality control issues.
• Interact with client. Represent the company in a professional and positive manner at all times. Maintain and enhance the company’s image when interacting with clients, guests, associates, and vendors.
• Maintain awareness of safety issues, and report them immediately to your manager.

Benefits

• Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
• We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED