Director, Fleet Product, North America

Visa•San Francisco, CA

1d•$203,800 - $326,100

About The Position

Visa Commercial Solutions is seeking an experienced Director, Fleet Product, North America to lead regional product strategy and commercialization across fleet, fuel, mobility, and commercial vehicle payments. The role translates the needs of fleet operators, issuers, fintechs, processors, fuel merchants, acquirers, and technology partners into differentiated product capabilities and growth opportunities. The position calls for deep U.S. fleet-industry expertise, strong product leadership, and an understanding of the transition from traditional fuel cards toward integrated vehicle payments, EV charging, digital credentials, enhanced data, and connected mobility. The Director will own the North America fleet product strategy and priorities, manage the regional product lifecycle, shape next-generation fleet capabilities, build ecosystem partnerships, and drive commercialization and go-to-market execution. The role will also bring market insights into Visa, measure product performance, and collaborate with cross-functional regional and global teams. Success means establishing a clear North America fleet product strategy, bringing a strong customer voice into the global roadmap, accelerating priority launches and partnerships, and helping position Visa as an alternative to traditional closed-loop fleet solutions through specialized fleet controls and data combined with broader acceptance and commercial-payment capabilities.

Requirements

At least 10 years of work experience with a Bachelor’s Degree, or at least 8 years of work experience with an advanced degree (e.g., Master’s, MBA, JD, or MD), or at least 3 years of work experience with a PhD.
10 or more years of relevant experience in fleet, mobility, fuel payments, commercial payments, product management, or transaction processing, including significant product leadership experience.
Deep knowledge of the North American fleet-payments ecosystem and the needs of fleet operators, drivers, issuers, merchants, processors, and partners.
Proven ownership of complex product strategies, roadmaps, requirements, launches, commercialization initiatives, and measurable business outcomes.
Strong understanding of fleet-specific capabilities, including transaction controls, enhanced fuel data, authorization, acceptance, reporting, fraud management, and digital payments.
Demonstrated ability to influence and execute across highly matrixed organizations, with strong executive, client, and partner communication skills.

Nice To Haves

Experience with a leading fleet card, fleet management, fuel payments, processor, mobility, or commercial-payments provider.
Experience with EV charging, connected vehicles, telematics, APIs, tokenization, embedded payments, digital fleet solutions, and open-loop payments.
Experience developing products that combine fleet-specific controls and rich transaction data with broad payment acceptance.
Experience owning product P&L, investment cases, pricing, or commercial growth strategies.

Responsibilities

Own North America fleet product strategy and priorities, partnering with global product teams to translate regional market and client needs into the product roadmap.
Manage the end-to-end regional product lifecycle, from market research and business cases through requirements, launch, adoption, performance management, and optimization.
Serve as the North America fleet subject matter expert across fleet cards, fuel payments, controls, enhanced data, merchant acceptance, processing, and fleet operations.
Shape Fleet Next Gen (2.0) capabilities across transaction controls, enhanced data, APIs, digital credentials, tokenization, fraud mitigation, reporting, EV charging, and emerging vehicle-payment experiences.
Build the fleet ecosystem by working with issuers, fleet operators, fintechs, processors, merchants, acquirers, fleet-management companies, EV charging networks, and technology partners.
Drive commercialization and go-to-market execution, including positioning, pricing input, pilots, sales enablement, client education, launch planning, and adoption programs.
Bring the voice of the market into Visa through client engagement, competitive intelligence, trend analysis, and product-performance insights.
Establish and monitor key metrics, including payment volume, revenue, client adoption, merchant enablement, authorization performance, utilization, and operational readiness.
Partner across Sales, Technology, Client Services, Operations, Risk, Legal, Compliance, Marketing, and regional and global product teams.