Director - First Line of Defense (1LOD) Regulatory Compliance Advisory

American ExpressNew York, NY
$123,000 - $215,250Hybrid

About The Position

We are seeking an experienced and strategic Director – First Line of Defense (1LOD) Regulatory Compliance Advisory professional to support U.S. Commercial Card and Payments businesses. This role is a key member of the GCS Regulatory Advisory Practices team, responsible for ensuring that business activities operate in full compliance with applicable U.S. laws, regulations, and internal policies. This role provides proactive regulatory guidance to business leaders, with a strong emphasis on consumer protection, commercial card, and payments regulations, including requirements related to customer treatment, disclosures, billing practices, and data usage. This individual will play a critical role in translating complex regulatory requirements into actionable business practices, while ensuring alignment with enterprise compliance frameworks and regulatory expectations. The position requires extensive collaboration across business units, Compliance (2LOD), Legal, Risk, and Audit, and includes program management responsibilities supporting regulatory change management, exam readiness, and remediation efforts. The ideal candidate demonstrates deep knowledge of U.S. regulatory frameworks governing payments and lending products and can effectively balance regulatory expectations with business objectives.

Requirements

  • Deep knowledge of U.S. regulatory frameworks governing payments and lending products.
  • Ability to effectively balance regulatory expectations with business objectives.

Responsibilities

  • Ensuring that business activities operate in full compliance with applicable U.S. laws, regulations, and internal policies.
  • Providing proactive regulatory guidance to business leaders, with a strong emphasis on consumer protection, commercial card, and payments regulations, including requirements related to customer treatment, disclosures, billing practices, and data usage.
  • Translating complex regulatory requirements into actionable business practices, while ensuring alignment with enterprise compliance frameworks and regulatory expectations.
  • Collaborating across business units, Compliance (2LOD), Legal, Risk, and Audit.
  • Program management responsibilities supporting regulatory change management, exam readiness, and remediation efforts.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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