Revenue Cycle Services-Director, Financial Clearance

IU Health • Indianapolis, IN

3h

About The Position

The Revenue Cycle Services-Director, Financial Clearance is responsible for leading Revenue Cycle operations for all assigned Revenue Cycle Services teams. This director provides departmental administrative decision making, leadership, and strategic planning, including the efficient and productive use of personnel and other financial resources. This leader ensures high quality standardized work processes that result in consistent outcomes that compare favorably with relevant national benchmarks. The director coordinates with other Directors and Executive Directors to ensure consistent leadership and standards across the division. This leader must possess strong subject matter expertise and leadership in order to support a diverse and complex operating environment and span of control.

Requirements

• Bachelor's degree or equivalent experience is required.
• Requires at least three years of revenue cycle management experience.
• Requires demonstrable knowledge of healthcare billing terminology concepts and processes.
• Requires the ability to plan and manage the utilization of resources.
• Requires a high level of interpersonal, problem-solving and analytical skills.
• Requires effective written and verbal communication skills in both individual and group settings.
• Requires the ability to organize and manage work to achieve performance expectations.
• Requires the ability to promote teamwork and develop team members.
• Requires ability to manage within the confines of a budget.
• Requires a passionate commitment to continuous performance improvement.

Nice To Haves

• Insurance verification and eligibility determination (commercial, Medicare, Medicaid).
• Prior authorizations and medical necessity validation.
• Pre‑registration and registration workflows (inpatient, outpatient, ambulatory, ED, elective procedures).
• Leading multi‑site or system‑wide operations across hospitals and ambulatory settings.
• Managing large teams with productivity, quality, and service‑level accountability.
• Change management and transformation leadership, particularly during centralization or standardization efforts.
• Developing successors and building leadership bench strength.
• Understanding bad debt drivers, denials prevention, and front‑end revenue leakage.
• Developing and monitoring KPIs (authorization yield, clearance rates).
• Using data to forecast, trend, and drive improvement in financial outcomes.
• Partnering with clinical, finance and revenue integrity teams on performance improvement.

Responsibilities

• Leading Revenue Cycle operations for all assigned Revenue Cycle Services teams.
• Providing departmental administrative decision making, leadership, and strategic planning.
• Ensuring the efficient and productive use of personnel and other financial resources.
• Ensuring high quality standardized work processes that result in consistent outcomes that compare favorably with relevant national benchmarks.
• Coordinating with other Directors and Executive Directors to ensure consistent leadership and standards across the division.
• Supporting a diverse and complex operating environment and span of control with strong subject matter expertise and leadership.

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Director