Director, Finance & Operations

AIP Connect • Toronto, ON

3d

About The Position

Reporting directly to the President and CEO, the Director, Finance & Operations serves on the Senior Leadership Team and oversees the organization’s financial stewardship, operational effectiveness, and internal infrastructure. The role provides strategic and operational leadership across Finance, People & Culture, Information Technology, and Office Administration to ensure the organization is well-positioned to deliver on its mission and strategic priorities. This position is instrumental in supporting the organization’s long-term sustainability through strong financial management, operational excellence, and effective funder reporting and stewardship.

Requirements

• 10+ years of progressive experience in finance and operations, including at least 5 years in a leadership role, with specific experience in a non-profit, charitable or public sector organization.
• Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
• Demonstrated experience managing cross-functional portfolios including Finance, HR, IT, and administration.
• Experience working with Boards of Directors and presenting financial information to non-financial audiences.
• Familiarity with government grants, contribution agreements, and multi-funder reporting.
• Strong financial acumen with expertise in budgeting, forecasting, and reporting.
• Proficiency with Microsoft Office Suite and accounting systems and software (i.e., QuickBooks, Ceridian).
• Strong knowledge of regulatory compliance specific to non-profit organizations, including tax regulations and reporting requirements.
• Experience in analyzing key performance indicators (KPIs) and operational metrics.
• Understanding of HR practices, employment-related processes, and workplace culture development.
• Working knowledge of Ontario employment legislation, pay equity, and workplace health and safety requirements.
• Working knowledge of AI and automation tools.

Nice To Haves

• Possession of a professional accounting designation (CPA) is preferred.
• Additional training or certification in leadership, operations, HR, governance, risk management, or related areas is an asset.

Responsibilities

• Lead all aspects of the finance function, including budgeting, forecasting, accounting, financial reporting, audit coordination, required filings and disclosures, payroll, cash flow management, and financial compliance.
• Provide strategic financial leadership to support organizational sustainability, annual planning, scenario analysis and revenue diversification.
• Prepare and present accurate financial statements, variance analyses, and management reports to the Executive Team, Finance and Audit Committee and Board of Directors.
• Oversee grant and contribution agreement financial compliance, including funder reporting and reconciliation.
• Ensure adherence to CRA regulations, non-profit accounting standards (ASNPO), and relevant legislation.
• Lead the annual audit process and serve as primary liaison with external auditors.
• Oversee the development of project budgets and work plans by liaising with appropriate staff.
• Oversee full cycle accounting operations (accounts payable, invoice processing, receipts, bank reconciliations, monthly journal entries, etc.).
• Develop and maintain financial policies, internal controls, and risk management frameworks.
• Provide leadership oversight to the People & Culture function to ensure strong HR support, compliance, and employee experience.
• Support the development and implementation of HR policies, practices, and initiatives aligned with organizational values and in compliance with Ontario Employment Standards Act and applicable legislation.
• Provide strategic guidance related to workforce planning, recruitment, employee relations, performance management, compensation administration, and employee engagement.
• Oversee full-cycle payroll processing, ensuring accurate, timely, and compliant administration of employee compensation, statutory deductions, and year-end reporting.
• Oversee the organization’s group benefit plan, including provider relationships, renewal processes and effective administration.
• Support Executive Team in workforce planning, organizational design, and succession planning.
• Provide leadership to direct reports and oversee all additional department teams.
• Champion a positive, inclusive, and equitable workplace culture.
• Oversee the organization's IT infrastructure, systems, and vendor relationships including the coordination of tech support.
• Ensure data security, privacy compliance, and business continuity planning.
• Evaluate and implement technology solutions that improve organizational effectiveness and productivity including digital tools such as Microsoft 365, project management platforms, and cloud based systems.
• Support AI adoption strategy, identifying opportunities and implementation of AI tools to improve productivity and service delivery.
• Maintains office efficiency by planning and implementing office systems and equipment procurement.
• Oversee the day-to-day operations of the office, ensuring a safe, welcoming, and functional work environment.
• Manage facilities, lease agreements, and relationships with building management and vendors.
• Oversee procurement processes, contract management, and office supply/equipment needs.

Benefits

• eligibility for bonus program
• other benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Director