Director Finance - Labor Productivity and Benchmarking

Providence•Portland, OR

About The Position

This leadership opportunity invites your expertise. The Director, Finance - Labor Productivity and Benchmarking is responsible for owning labor productivity as an operational finance discipline, not just a reporting function. This role will translate worked hours, premium pay, agency usage, volume, acuity, and unit-of-service trends into clear opportunities that leaders can act on. Building credible benchmarking that leaders trust. The director will compare departments, facilities, service lines, and external benchmarks while adjusting for real operational differences such as patient mix, acuity, staffing models, geography, regulatory requirements, and service intensity. Partnering directly with operators, nursing, clinical leaders, HR, and finance. Success requires being able to sit with department leaders, explain variances without blame, challenge assumptions respectfully, and turn productivity findings into practical staffing and workflow decisions. Moving beyond “hours per unit” into root-cause analysis. The role will investigate what is driving labor variation, including volume changes, scheduling practices, overtime, call-offs, skill mix, contract labor, sitters, care model design, throughput issues, and inconsistent unit-of-service definitions. Developing tools, governance, and routines that create sustained performance improvement. This person will help maintain productivity standards, monthly review processes, dashboards, action plans, accountability forums, and savings validation so improvements are measurable and repeatable. Other responsibilities include the financial oversight of assigned ministries, including monitoring financial performance, variance reporting, supporting achievement of productivity and supply chain targets, and participating in ministry-level management meetings. The Director serves as a key liaison to accounts payable and payroll processes in support of managers and senior leaders throughout the ministries. The role also supports facilitation of capital projects as prioritized and approved through regional and system processes. As part of the regional finance team, the Director assists with development of ministry budgets and provides support to ministry senior management teams and departmental leaders as they work to achieve annual and long-term strategies. Primary responsibilities also include development and management of dashboards, supporting achievement of internal audit recommendations, and leading special projects at both the ministry and regional level. The role includes review of monthly financial statements and partnership with the PSJH accounting team to ensure financial results accurately reflect operational and clinical services.

Requirements

Bachelor’s Degree in Accounting, Finance, or related field
8 years in a leadership role or capacity
10 or more years of closely related experience
Strong knowledge of financial principles and practices with the ability to apply them effectively
Ability to analyze and interpret financial and operational data
Ability to analyze information, evaluate results, and determine appropriate solutions
Demonstrated problem-solving skills and ability to report findings and recommendations
Strong written and verbal communication skills tailored to audience needs
Experience developing and delivering presentations across in-person and virtual formats
Strong collaboration, team building, and conflict management skills
Ability to build effective relationships with customers, executive leadership, and stakeholders
Knowledge of healthcare industry trends and integrated delivery systems
Understanding of financial and operational implications within a multi-site healthcare system
Ability to represent the organization with external partners and stakeholders
Demonstrates sound judgment, accuracy, and decision-making under pressure
Strong organizational and time management skills
Ability to manage multiple projects, deadlines, and competing priorities
Demonstrated ability to develop and analyze performance measures and metrics
Strong project management, planning, and execution skills, including budget oversight
Ability to escalate issues appropriately and ensure timely completion of work
Proficiency with Microsoft Office applications (Excel, Outlook, Word, Access) and general office systems
Knowledge of health information technology and its role in improving care delivery

Nice To Haves

Certified Public Accountant (preferred upon hire)
HFMA or FACHE (preferred upon hire)

Responsibilities

Financial Oversight & Performance: Assist the Service Area Chief Financial Officer, senior operational leaders, and other executives in financial oversight of assigned ministries
Monitor financial performance to ensure achievement of financial targets
Review monthly financial statements and ensure accurate representation of operational and clinical services
Assist in production of accurate financial statements, including contractual analysis, other net income, and expense accruals
Analysis, Reporting & Planning: Review and monitor statistical information to ensure accurate reflection of operational and clinical services
Collaborate with regional finance team in budgeting and strategic financial planning for assigned ministries
Perform budget variance analysis and support development and implementation of improvement plans
Coordinate monthly financial review process with ministry leadership
Operational & Productivity Support: Support productivity management through measurement processes, target setting, and benchmarking
Assist leaders with implementation of staffing matrices
Participate in ministry management meetings
Support review of Institute (service line) financial information to inform operational plans and understanding of service line economics
Financial Operations & Coordination: Serve as a liaison with accounts payable and payroll processes to support ministry operations
Partner with accounting teams to ensure financial accuracy and alignment
Collaborate across finance teams to share best practices and support system-wide initiatives
Projects, Compliance & Continuous Improvement: Lead special projects at the ministry and regional level
Support achievement of internal audit recommendations
Collaborate with regional leadership to ensure financial management processes support compliance with accreditation and regulatory standards
Drive process improvements related to financial operations and reporting
Leadership & Communication: Provide leadership to ensure the finance role is understood across the organization
Communicate clearly, regularly, and effectively with stakeholders at all levels
Foster an environment of collaboration, accountability, and transparency
Perform all duties in a manner that supports organizational mission, values, and vision