Director, Field Security (Remote Eligible)

Smartsheet

2h•Remote

About The Position

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Help us navigate the landscape of security and compliance, ensuring our platform remains a trusted solution for the world's leading companies. The Manager, Field Security role is critical to Smartsheet’s success, ensuring that internal controls and product features are communicated properly to customers and internal business operations. This role will report to the Sr Director, GRC Engineering and work in our Bellevue, WA office, or remotely from anywhere in the US where Smartsheet is a registered employer.

Requirements

10+ years of experience in Security Solutions, Sales Engineering, Security Architecture, or related fields.
5+ years of experience building and leading high-performing teams.
Strong ability to partner with Sales, Marketing, Engineering, and Product teams.
Knowledge of NIST 800-53, ISO, SOC 2, and FedRAMP Moderate/IL4.
Excellent written and verbal communication skills, with experience in public speaking or creating external-facing content.
A collaborative approach with the ability to work independently and influence stakeholders at all levels to drive remediation and consensus.
Legally eligible to work in the U.S. on an ongoing basis
BS or MS in Computer Science, a related field, or equivalent industry experience

Nice To Haves

Professional certifications such as CISA, CRISC, or CISSP are preferred.

Responsibilities

Capture new business by responding to customer security questionnaires and general security questions, ensuring impediments to closing deals are removed efficiently.
Retain and grow customers through direct engagement (high value and at-risk) and by providing security guidance for internal business operations.
Enhance customer security and trust by providing industry-wide security expertise through podcasts, panels, and thought leadership.
Lead, manage, and grow a unified Field Security team, fostering a culture of customer security advocacy
Continuously implement operational improvements and drive the delivery of accelerated processes to handle higher volumes and to increase velocity.
Develop and maintain metrics and reporting to provide transparency into processes and highlight team performance against Service Level Agreements (SLAs).

Benefits

Employer subsidized medical/vision and dental coverage for full-time employees
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Sick Time Off
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)