About The Position

The Director, Fair Banking, Enterprise Compliance Advisory position serves as a strategic compliance leader responsible for directing, executing and optimizing enterprise-wide fair banking and fair lending programs. This leadership role provides sophisticated regulatory guidance, strategic risk assessment, and consultative expertise across all business lines, including core retail banking operations and complex FinTech partnership ecosystems. This position serves as a trusted advisor to senior leadership, driving fair banking program design, program execution including fair lending testing, fair banking risk assessment, Fair Banking and UDAAP Policy and Program execution, ADA compliance, the CRA and HMDA programs and fostering a culture of regulatory adherence and fair treatment of consumers. This leader is expected to operate as a player/coach, managing one direct report.

Requirements

  • Bachelor's degree in Business, Finance, Legal Studies, or related field required
  • 10+ years of progressive experience in financial services compliance, with a focus in fair banking and fair lending
  • 5+ years in a leadership or management capacity with demonstrated success building and leading teams
  • Experience with fair banking regulatory examinations, audit processes, and regulatory relationship management
  • Proven track record in advisory roles supporting complex business initiatives and strategic decision-making
  • Experience working with federal and state regulatory agencies (FDIC, OCC, CFPB, State Banking Departments)
  • Meticulous attention to detail with ability to oversee complex, multi-faceted compliance programs simultaneously
  • Strong project and program management capabilities with consistent delivery of results
  • Proficiency with compliance management systems, regulatory tracking tools, and data analytics platforms
  • Ability to work autonomously while maintaining collaborative partnerships across the enterprise
  • Proven ability to contribute to the development of and execute strategic vision, influence senior leaders, and effectively lead through change
  • Sophisticated knowledge of fair banking and consumer protection regulations including ECOA/Reg B, Fair Housing Act, HMDA, CRA, ADA/WCAG, Military Lending Act, UDAAP, and emerging regulatory requirements
  • Exceptional written and verbal communication skills with ability to articulate complex compliance concepts to diverse audiences
  • Advanced analytical and critical thinking skills with ability to assess complex risk scenarios and develop pragmatic solutions
  • Executive presence with proven ability to build credibility and influence stakeholders at all organizational levels
  • Understanding of business strategy, financial services products, and ability to balance compliance requirements with business objectives
  • Demonstrated ability to lead through ambiguity, drive transformation, and adapt to rapidly evolving regulatory environments
  • Track record of building, mentoring, and developing high-performing compliance teams

Nice To Haves

  • Active compliance certification (CRCM) strongly preferred
  • FinTech compliance, banking-as-a-service, or partnership banking models highly valued

Responsibilities

  • Assists the Head of Compliance Advisory with designing the Fair Banking Program
  • Lead, mentor, and develop a high-performing team of compliance professionals, fostering talent development and succession planning
  • Serve as a key strategic advisor to the Head of Compliance Advisory and business unit leaders on complex fair banking matters and emerging regulatory trends
  • Drive the fair banking culture across the organization through executive presence, thought leadership, and cross-functional influence
  • Oversee the daily activities of a comprehensive Fair Banking Program, including the Fair Banking Policy & Program and UDAAP Policy & Program, delivering sophisticated fair lending and consumer protection counsel to internal stakeholders and external business partners
  • Provide authoritative interpretation of complex fair lending and consumer protection regulatory requirements and their strategic implications for business operations
  • Lead enterprise-wide regulatory change management and advisory efforts for ECOA, the Fair Housing Act (FHA), HMDA, CRA, ADA, WCAG, Military Lending and CAN-SPAM
  • Direct horizon scanning activities to identify emerging fair banking and fair lending risks and opportunities, positioning the organization ahead of industry trends
  • Partners with the Enterprise Compliance leaders and team members to develop and implement fair banking risk assessment frameworks for all products, services, and business initiatives, including CRA, Military Lending Act, and marketing material reviews
  • Oversee the enterprise Complaints Management Program, ensuring timely identification, escalation, and resolution of consumer complaints and root-cause trend analysis
  • Direct exam management activities for fair banking-related regulatory examinations, coordinating responses, evidence, and remediation with examiners and internal stakeholders
  • Cultivate and maintain executive-level relationships with key stakeholders across all business functions and external partners
  • Partner with Legal, Risk Management, Internal Audit, Marketing, and business leaders to ensure integrated governance and risk management approaches to fair banking and fair lending
  • Represent Compliance in executive forums, product development committees, and strategic planning sessions
  • Negotiate and influence business decisions to balance growth objectives with regulatory requirements

Benefits

  • Medical, Dental and Vision Insurance
  • Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
  • Short- and Long-Term Disability Plan
  • Group Life Insurance
  • 401K Salary Deferral Plan
  • Wellness Program
  • Education & Tuition Expense Reimbursement
  • PTO and Unique Vacation Purchase Program
  • Nationwide Pet Insurance Coverage
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