Director, Facilities Management

T. Rowe Price • Baltimore, MD

5d • $162,000 - $346,000 • Hybrid

About The Position

The Director, Facilities Management is responsible for leading the strategy, operations, and service delivery for the organization’s facilities and workplace services across a global corporate real estate portfolio with properties in US, EMEA and APAC. This role provides leadership and direction through subordinate managers and is accountable for performance across multiple integrated facilities and workplace service functions. The Director ensures that the organization-built environments support operational excellence, employee productivity, and a high-quality workplace experience. This role shapes and executes enterprise-wide workplace and facilities strategies aligned with long-term business unit priorities and serves as a recognized leader in establishing policies, standards, and operating frameworks across the portfolio.

Requirements

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field preferred
• 12+ years of progressive experience in facilities management, workplace services, or property management
• Demonstrated experience managing managers and leading multi-level organizations
• Experience leading global facilities operations across multiple sites or regions in a complex environment
• Strong knowledge of building systems, vendor management, workplace safety, and operational risk management
• Proven ability to manage budgets, capital planning, and enterprise vendor relationships

Nice To Haves

• Experience in financial services or other regulated industry
• Professional certifications such as CFM, FMP, or SFP
• Experience supporting complex, multi-site corporate office environments
• Familiarity with workplace strategy, capital planning, and business continuity frameworks

Responsibilities

• Lead and execute the enterprise facilities and workplace strategy to support business operations and long-term organizational priorities
• Influence and shape workplace and facilities strategy in partnership with senior executives
• Establish and govern enterprise-wide policies, standards, and operating frameworks across multiple locations and service lines
• Lead long-range planning across a global, multi-site portfolio, including occupancy, capital investment, and operational strategy
• Identify and implement opportunities to improve service quality, cost efficiency, and operational resilience
• Direct building operations, workplace services, and facilities management activities across multiple complex locations
• Provide leadership through managers responsible for facilities, engineering, and workplace service teams
• Ensure facilities are maintained to high standards of safety, functionality, reliability, and appearance
• Drive service level performance and continuous improvement across all locations
• Oversee all vendor and partner relationships across the portfolio, including regional and global service providers
• Lead enterprise sourcing strategies and complex contract negotiations
• Ensure vendor performance, service quality, and cost optimization align with business objectives
• Provide enterprise-level oversight to ensure compliance with safety, regulatory, and company standards
• Serve as a subject matter expert on facilities-related risk and compliance matters
• Lead enterprise-wide facilities response during major incidents and business continuity events
• Direct cross-functional crisis management efforts impacting facilities operations
• Lead evaluation and prioritization of capital investments across a large, complex portfolio
• Partner with internal stakeholders on renovations, buildouts, relocations, and workplace initiatives
• Ensure seamless transition from project delivery to ongoing operations
• Own operating budgets and capital plans across the facilities portfolio
• Monitor spend, identify savings opportunities, and ensure effective cost management
• Prepare and present leadership reporting on performance, budgets, risks, and key initiatives
• Lead and develop a multi-layer organization, including managers and their teams
• Manage performance, coaching, and development of subordinate leaders
• Drive talent strategy, including succession planning, leadership development, and workforce planning
• Oversee organizational design and capability building aligned with business needs
• Monitor and improve organizational performance metrics

Benefits

• Competitive compensation
• Annual bonus eligibility
• A generous retirement plan
• Hybrid work schedule
• Health and wellness benefits, including online therapy
• Paid time off for vacation, illness, medical appointments, and volunteering days
• Family care resources, including fertility and adoption benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Director