Director, External Manufacturing Operations

SERVIER MONDE•Boston, KY

1d•$193,000 - $233,000•Hybrid

About The Position

The Director, External Manufacturing Operations will serve as a key member of the External Manufacturing Leadership Team and will lead a team of Supplier Relationship Managers (SRMs) responsible for overseeing activities such as drug substance and product manufacturing, labeling and packaging, QC testing, quality assurance, and supply chain coordination across global CMOs. This leader will serve as a strategic partner across internal and external stakeholders and will drive operational excellence, performance, and connectivity within Servier’s External Manufacturing network. The ideal candidate brings deep operational experience in commercial pharmaceutical or biologics manufacturing, a collaborative leadership style, and a strategic mindset focused on future-ready organizational design.

Requirements

Bachelor’s degree in a scientific or engineering discipline; advanced degree preferred.
10+ years of experience in the pharmaceutical/biopharma industry, with biologics manufacturing experience required
Proven leadership experience managing people and developing high-performing teams.
Strong background in external manufacturing operations and CMO oversight.
Demonstrated success in cross-functional collaboration and stakeholder alignment.
Familiarity with global cGMP standards, compliance, and regulatory expectations.
Experience in contract negotiation, outsourcing, and supplier relationship strategy.
Excellent communication and conflict resolution skills.

Nice To Haves

Advanced degree preferred.

Responsibilities

Lead, mentor, and develop a high-performing team of SRMs.
Build strong, strategic supplier partnerships to support Servier's manufacturing strategy.
Oversee implementation and consistency of the Virtual Plant Team (VPT) operating model.
Serve as a trusted advisor in strategic decisions on outsourcing, CMOs, and resource allocation.
Drive accountability across performance, budget, and relationship management.
Represent External Manufacturing in cross-functional initiatives and strategic discussions.
Partner with Procurement on contract negotiations and performance oversight.
Manage operational and strategic engagements with CMOs.
Lead Operational and Business Review Meetings, tracking KPIs and continuous improvement plans.
Ensure close alignment with Supply Chain to meet patient needs and maintain production continuity.
Monitor schedules, release timelines, inventory levels, and materials planning.
Develop and manage budgets related to CMO engagements.
Ensure alignment of financial planning with strategic goals and project timelines.