Director, Executive Communications

Microsoft•,

5d•$130,900 - $272,300•Hybrid

About The Position

Microsoft’s Change and Adoption / Professional Services team is seeking an experienced, dynamic, and creative Director of Executive Communications. Reporting to the CVP for Change and Adoption / Professional Services, this role leads internal and external communications for the team and works directly with the CVP and team members to drive business impact and thought leadership. The position will shape the voice of a leader and a growing organization helping customers turn AI ambitions into lasting business outcomes. Microsoft Frontier Company is a customer outcome-driven organization within MCAPS that brings together industry expertise, strategic partnerships, and engineering. Its teams work alongside customers to co-design, deploy, and continuously improve AI systems that deliver measurable outcomes. The organization focuses on end-to-end Frontier Transformation to help customers create lasting business value from AI. Candidates who live within 50 miles of Microsoft’s Redmond campus are required to work in the office three days per week. The position is Communications IC5. The typical U.S. base pay range is USD $130,900–$251,900 per year, with a range of USD $165,600–$272,300 per year for specific work locations in the San Francisco Bay Area and New York City metropolitan area. The position will be open for at least five days, with applications accepted on an ongoing basis until filled.

Requirements

Bachelor’s degree in Communications, Journalism, English, Business, Business Administration, Marketing, or a related field, and 6+ years of communications, marketing operations, field operations, program management, project management, or related experience; or equivalent experience.
6+ years of experience supporting senior executives in an executive communications role.
7+ years of executive or internal communications experience, marketing communications, or speech management.

Nice To Haves

Master’s degree in Communications, Journalism, English, Business, Business Administration, Marketing, or a related field and 8+ years of communications, marketing operations, field operations, program management, project management, or related experience; or equivalent experience.
Bachelor’s degree in Communications, Journalism, English, Business, Marketing, or a related field and 12+ years of communications, marketing operations, field operations, program management, project management, or related experience; or equivalent experience.
Previous experience leading project teams and working with senior executives in fast-paced, dynamic, often ambiguous environments.

Responsibilities

Develop the CVP’s communications strategy and lead scalable plans that drive business impact and help grow the Forward Deployment Engineers (FDE) pipeline.
Develop core messaging and narratives that communicate Frontier Company’s purpose and business priorities through proactive storytelling for internal and external audiences.
Shape executive messaging informed by the technology industry, Microsoft’s strategy, products, services, and culture, and make the case for communications recommendations that advance business priorities.
Build an internal communications plan that connects the team to its priorities and communicates its progress to the broader Frontier Company organization and Core and Field teams, as appropriate.
Serve as the single point of contact for the CVP’s internal and external speaking, traditional media, and social media requests; partner with relevant teams to triage requests, align them with strategy and priorities, and ensure appropriate executive positioning and tone.
Create and align communications plans to RoB, business priorities, and broader Frontier Company communications.
Develop and execute a social media strategy for the CVP to amplify her voice.
Build alignment across teams and functions to advance the CVP’s communications priorities.
Navigate differing perspectives and resolve issues thoughtfully to keep communications work moving.
Manage competing priorities in a dynamic, evolving environment while maintaining quality and attention to detail.
Handle sensitive corporate information with discretion and sound judgment.
Embody Microsoft’s culture and values.