Director, Executive Audience Engagement

Uniphore•Palo Alto, CA

3d•Onsite

About The Position

Uniphore is at an inflection point, and the relationships we build with the CEOs and CIOs of our most strategic accounts will define our next chapter. We're looking for a Director of Executive Audience Engagement to design and lead Uniphore's executive engagement strategy for a highly curated portfolio of our most strategic customer and prospect accounts. Working closely with our CEO and senior sales leadership, you'll create the experiences, conversations, and executive programs that build trust, strengthen relationships, and accelerate growth with the executives who matter most to our business. This is a high-visibility, high-impact role. You'll bring the Uniphore brand to life through executive experiences while building a scalable program that turns executive engagement into a strategic advantage across our most strategic accounts.

Requirements

10+ years of experience in executive marketing, account-based marketing, executive engagement, or strategic account programs within enterprise SaaS or technology.
Proven success engaging CEOs, CIOs, and other C-suite executives and translating executive relationships into measurable business outcomes.
Executive presence and the judgment to serve as a trusted advisor to senior leadership while confidently engaging with customer executives.
Exceptional strategic thinking, storytelling, and communication skills, with the ability to craft narratives that resonate with executive audiences.
Experience partnering with GSI and ecosystem partners to develop joint executive engagement initiatives.

Responsibilities

Lead executive engagement strategy. Define how Uniphore builds trusted relationships with the CEOs, CIOs, and executive buyers across a highly curated portfolio of our most strategic customer and prospect accounts, translating leadership priorities into high-impact engagement programs.
Create differentiated executive experiences. Design and execute executive briefings, dinners, summits, and bespoke engagements that deepen relationships and move strategic accounts forward.
Bring account strategies to life. Partner closely with sales leadership to align executive engagement with account priorities, creating tailored agendas, content, and experiences that support retention, expansion, and pipeline growth.
Elevate our thought leadership. Integrate Uniphore's vision, insights, and point of view into every executive interaction, ensuring each engagement delivers meaningful value.
Build executive communities. Curate peer-to-peer forums and leadership summits that foster dialogue among senior executives while strengthening Uniphore's executive network.
Amplify our marquee event presence. Lead executive engagement around flagship industry events, including the World Economic Forum, to create meaningful interactions and conversations.
Activate strategic partnerships. Collaborate with GSI and ecosystem partners to deliver joint executive programs that expand our reach and deepen relationships across shared accounts.
Scale the program. Build the playbooks, operating cadence, and measurement framework that make executive engagement a repeatable driver of customer retention, expansion, and growth.