Director, Environmental Services, Full Time, Day
About The Position
The Director of Environmental Services provides strategic and operational leadership for all environmental services functions within a single-hospital health system. This role is responsible for ensuring a safe, clean, sanitary, and healing environment for patients, visitors, physicians, and staff through the effective management of housekeeping, patient transport (if applicable), waste management, linen services, and related support operations. The Director develops and implements departmental goals, policies, and performance standards that align with the hospital’s mission, regulatory requirements, quality initiatives, and patient experience objectives. The Director oversees departmental operations, staffing, budgeting, productivity, and service excellence to maintain compliance with federal, state, and local regulations, as well as accreditation standards, including those established by The Joint Commission and other regulatory agencies. Working collaboratively with clinical and administrative leaders, the Director drives continuous process improvement, infection prevention initiatives, environmental safety programs, and operational efficiencies to support exceptional patient outcomes and organizational performance.
Requirements
- Bachelor's degree in Healthcare Administration, Business Administration, Hospitality Management, Environmental Services, Public Health, Facilities Management, or a related field.
- 7-10 years of progressive Environmental Services, Hospitality Services, Facilities Support Services, or related operational leadership experience.
- Minimum of 5 years of management experience with responsibility for staffing, budgets, performance management, and departmental operations.
- Experience leading environmental services operations within a hospital, healthcare system, or similarly complex regulated environment.
- Demonstrated experience with regulatory compliance, infection prevention protocols, patient satisfaction initiatives, and accreditation standards.
- Strong leadership and staff development skills.
- Comprehensive knowledge of healthcare environmental services operations, including housekeeping, waste management, infection prevention, and regulatory compliance.
- Demonstrated ability to develop and implement operational strategies that support organizational goals, patient satisfaction, service excellence, and continuous improvement.
- Thorough understanding of applicable regulatory and accreditation standards, including The Joint Commission, CMS, OSHA, EPA, and state healthcare requirements.
- Strong financial and business acumen, including experience managing budgets, productivity, resource allocation, contracts, and cost-containment initiatives.
- Ability to analyze operational data and performance metrics to drive decision-making, improve efficiency, and achieve departmental objectives.
- Excellent communication, interpersonal, and relationship management skills.
- Proven problem-solving, decision-making, and conflict-resolution abilities.
- Strong customer service orientation.
- Ability to lead change, manage multiple priorities, and maintain operational effectiveness in a fast-paced setting.
- Proficiency with healthcare technology systems, workforce management tools, and Microsoft Office applications.
- Demonstrated commitment to accountability, professionalism, integrity, teamwork, and continuous improvement.
Nice To Haves
- Master's degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health (MPH), or a related discipline.
- Relevant professional certifications such as Certified Healthcare Environmental Services Professional (CHESP), Certified Healthcare Housekeeping Executive (CHHE), or other industry-recognized credentials.
Responsibilities
- Provides strategic and operational leadership for all environmental services functions.
- Ensures a safe, clean, sanitary, and healing environment for patients, visitors, physicians, and staff.
- Manages housekeeping, patient transport, waste management, linen services, and related support operations.
- Develops and implements departmental goals, policies, and performance standards.
- Oversees departmental operations, staffing, budgeting, productivity, and service excellence.
- Maintains compliance with federal, state, and local regulations, and accreditation standards.
- Drives continuous process improvement, infection prevention initiatives, environmental safety programs, and operational efficiencies.
- Collaborates with clinical and administrative leaders.
Benefits
- Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
- Group Term Life Insurance and AD&D(Full Time Employees)
- Flexible Spending Accounts and Commuter Benefit Plans
- Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
- 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
- Retirement Plan
- Tuition Assistance
- Employee Assistance Program (EAP)
- Valley Health LifeStyles Fitness Center Membership Discount
- Day Care Discounts for Various Daycare Facilities
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What This Job Offers
Job Type
Full-time
Career Level
Director
