Director, Enterprise Post-Acute Care Sales

Relias • Morrisville, NC

2d • Hybrid

About The Position

Are you looking for a high energy, strategic, and fast-paced position as a Director of Enterprise Post-Acute Care Sales? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference. Relias is seeking an experienced Director of Sales to lead the Enterprise Post-Acute Care (PAC) sales team. The Director will align with key functions across the organization to influence development of our growth strategy, drive revenue growth, and enhance our market presence. This key leadership role requires an individual that can work across the business to blend market insights, customer needs, and technological advancements to engage PAC healthcare organizations to address their needs around compliance, provider retention, and ongoing education. The Director will coach and mentor the PAC sales team to meet or exceed all growth goals leveraging product, marketing, professional services, and customer success. This position is also responsible for driving strategic planning and contributing to process improvement initiatives within the Sales organization.

Requirements

• 7+ years Enterprise sales experience in a SaaS company
• 5+ years experience leading and developing a high performing sales team
• Demonstrated understanding of the U.S. healthcare ecosystem, with specific experience selling into PAC organizations and navigating complex stakeholder environments (clinical, operational, compliance, IT, and executive buyers)
• Proven success selling SaaS solutions in a multi-product, platform-based environment, including the ability to position integrated offerings and drive expansion across multiple buying centers
• Strong ability to translate healthcare market trends, regulatory pressures, and customer challenges into clear value propositions and sales strategies
• Demonstrable track record of driving and leading growth in prior roles
• SaaS experience, and/or solutions experience within the healthcare sector
• Enterprise sales experience as an individual contributor
• Comfort managing a team quota of $5 million+
• Technical aptitude, and deep experience leveraging the capabilities of Salesforce
• Strong planning skills - both strategically and operationally
• Strong business acumen, and deep understanding of cross functional business metrics impacting sales, or impacted by sales activity
• Passionate about the customer and meeting their needs
• Unquestionable integrity combined with a solution-oriented mindset
• Ability to prepare and present executive of client level presentations
• Ability to participate at large, on site events interacting with many customers
• Ability to identify areas of opportunity, recommend solutions, take ownership of implementation and/or project management of departmental initiatives
• Demonstrate a deep understanding of the business by sharing insights, the root causes behind changes in KPI's, the frequency and impact of these root causes and your recommendations to double down or course correct as needed
• Expertise with technology (Salesforce.com, Power Point, Excel forms and formulas, WebEx, web-based software applications, etc.)
• High level of organization, time management, self-initiative
• Highly developed presentation and stand-up facilitation skills
• Strong knowledge of hosted software applications (SaaS model) and how business systems integrate.
• Constant thirst for learning and ability to figure out new approaches and learn all potential use cases for our different product offerings for the different segments of the market

Responsibilities

• Impacting the profitability of the company through strategic and tactical sales management and deal execution
• Leading team of Account Executives and Account Managers to achieve sales goals in a high growth environment
• Monitoring employee performance and counsels and advises to ensure compatibility, maximum effectiveness, and continued growth on a constant basis, including addressing personnel issues/performance issues in accordance with Company policy
• Designing, implementing, and managing overall territory effectiveness
• Participating in programs developed by Revenue Enablement to ensure effective sales strategies, positioning, and best practices
• Working with Revenue Operations on performance management, reporting, forecasting and compensation
• Coordinating efforts with other internal teams and groups to ensure effectiveness and efficiency
• Other duties as assigned

Benefits

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy.
• Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
• Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
• Professional development gained from conference attendance and participation in organizations like NC Tech
• Onsite 321 Coffee Shop providing free coffee and pastries to employees

What This Job Offers

• Job Type: Full-time
• Career Level: Director