Director, Enterprise Platforms and Transformation

Jackson Healthcare • Rome, GA

20h • Onsite

About The Position

Jackson and Coker connects healthcare professionals with hospitals and clinics that need temporary support, ensuring patients receive care when and where they need it most. Our work keeps communities healthy by filling critical staffing gaps across the country. We’re a people‑first organization with a strong culture, a supportive team environment, and a mission that truly makes a difference. Whether you’re new to healthcare or have years of experience, you’ll find opportunities here to grow, contribute, and be part of meaningful work that impacts lives every day. Jackson and Coker has been recognized by Staffing Industry Analysts as the #1 Best Staffing Firms to Work For nationwide, Top Places to Work by the Atlanta Journal‑Constitution, and Healthiest Employers. As part of Jackson Healthcare, we have also been honored with Top Global Inspiring Workplaces, Fortune 100 Best Companies to Work For, PEOPLE’s Companies That Care, and Fortune’s Best Workplaces in Health Care. This role is for a Director, Enterprise Platforms and Transformation to lead the delivery and adoption of critical CRM and ATS platforms across Jackson and Coker. In this role, you’ll act as a change agent and strategic delivery leader partnering closely with executive leaders, business teams, IT, and implementation partners to ensure enterprise platforms are not just implemented, but fully adopted, optimized, and delivering measurable business value.

Requirements

• Bachelor’s degree preferred or equivalent combination of education and experience.
• 10+ years of experience across product management, business systems, or technology delivery.
• Proven success leading large‑scale enterprise platform implementations.
• Experience managing vendors and third‑party implementation partners.

Nice To Haves

• Strategic & Business‑Minded – You evaluate options, anticipate impacts, and guide teams toward value‑driven outcomes.
• Execution‑Focused Leader – You drive results in complex, cross‑functional environments with strong ownership and accountability.
• Change Agent – You’ve successfully transformed teams, processes, or systems and know how to bring others along.
• Collaborative Influencer – You build trust, foster alignment, and influence without direct authority.
• Adaptable Problem Solver – You navigate ambiguity, identify risks early, and approach challenges with solutions in mind.
• Exceptional stakeholder management and communication skills.
• Strong analytical and data‑driven decision‑making abilities.
• Ability to translate technical concepts into clear business language.
• Experience operating comfortably at both strategic and tactical levels.
• Proven facilitation, prioritization, and conflict‑navigation skills.
• Technically conversant with enterprise platforms, system architecture, and data flows.

Responsibilities

• Lead enterprise transformation: Own end‑to‑end delivery of CRM and ATS implementations across multiple business units, ensuring success against scope, timeline, budget, and outcomes.
• Drive execution and governance: Establish program governance, reporting, risk management, and delivery discipline across internal teams and external partners.
• Partner cross‑functionally: Serve as the primary liaison between business stakeholders, Product & Technology, IT, and vendors—aligning priorities and driving decision‑making.
• Translate strategy into solutions: Convert business needs into scalable platform capabilities that drive revenue growth, recruiter productivity, and improved customer and candidate experience.
• Measure impact: Define and track KPIs and ROI tied to platform adoption, performance, and value realization.
• Manage vendors: Lead and hold implementation partners and software vendors accountable for quality, milestones, and outcomes.
• Champion adoption and change: Drive organizational readiness, training, and adoption strategies to ensure a successful transition from legacy systems.
• Enable continuous improvement: Establish post‑implementation governance, prioritize enhancements, and ensure long‑term scalability and optimization.

Benefits

• Industry Stability: Be part of a nationally respected leader in healthcare staffing with long‑term growth and impact.
• Strategic Influence: Partner directly with senior and executive leadership to shape enterprise platforms and transformation initiatives.
• Meaningful Work: Lead high‑visibility initiatives that directly impact revenue, productivity, and customer experience.
• Exceptional Onsite Perks: Work from our state‑of‑the‑art headquarters featuring a gym, pool, sauna, restaurants, Starbucks, game room, and more.
• Family‑Friendly Benefits: Free onsite healthcare for you and your family, plus childcare and virtual learning support.
• Comprehensive Benefits Package: Medical, dental, vision, life insurance, disability, and a 401(k) with company match.
• Inclusive Culture: Thrive in a mission‑driven organization with associate‑led networks and philanthropic initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director