Director, Enterprise Transformation

Visa•Atlanta, GA

3h•Hybrid

About The Position

The Director, Enterprise Transformation is a key member within Visa’s Enterprise Transformation Office (ETO), responsible for leading complex, cross‑functional transformation initiatives that drive enterprise impact, while building the capabilities, talent, and delivery discipline required to scale change across Visa. This role sits between hands‑on initiative leadership and enterprise portfolio leadership. Directors are accountable for setting problem framing and scope, driving execution across multiple workstreams, influencing senior stakeholders, and developing high‑performing teams while operating with meaningful autonomy and judgment. The Director plays a critical role in leading others to structure, design, and execute complex transformation initiatives that operate across the Enterprise Transformation Office and Visa’s business more broadly. This leader drives meaningful change by improving organizational effectiveness, increasing capacity, and delivering cross‑functional improvements that span multiple geographies, functions, and stakeholder groups. The role is highly visible and has broad reach across teams and leaders throughout Visa. The Director is expected to rapidly build deep subject matter understanding across a wide range of topics, synthesize inputs from multiple qualitative and quantitative sources, and translate complexity into clear, actionable insights that enable leadership decision‑making. The Director is responsible for owning problem framing and scope definition for complex initiatives—determining where teams should focus effort and investment—and for guiding teams toward insight‑driven solutions in environments characterized by ambiguity, competing priorities, and imperfect information. He or she balances strategic thinking with disciplined execution, ensuring initiatives move from concept through delivery with speed, rigor, and measurable outcomes. Directors are required to stay current on emerging trends in strategy, transformation, and the payments ecosystem, and to help teams develop independent, well‑reasoned points of view that inform leadership decisions and enterprise priorities. Best‑suited candidates are persuasive, clear communicators with strong emotional intelligence, analytical rigor, and a collaborative leadership style. This role requires the ability to partner closely with senior stakeholders, generate alignment and momentum around recommendations, and drive initiatives forward by building credibility, trust, and shared ownership.

Requirements

8 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Nice To Haves

10 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience in management consulting, investment banking, or corporate strategy
Strong sense of commitment and accountability, with a business-focused mindset, self-motivated to deliver work of the highest standard (i.e., strong attention to detail)
Superior analytical and problem solving skills, with demonstrated intellectual and analytical rigor, attention to detail and ability to structure and authoring of complex presentations (i.e., deep familiarity with tools like PowerPoint, Word, Excel, etc.)
Demonstrated ability to work in a time-sensitive team environment with excellent interpersonal and communication skills
Experience in and/or significant exposure to the payments, financial services, or digital/technology industries preferred
Self-starter, team oriented, collaborative, diplomatic, and flexible, with excellent presentation and spreadsheet skills, including strong oral and writing capabilities
Strong leadership skills to influence and build credibility as a peer with leaders within Visa
Strong ability to manage projects with multiple stakeholders and planning skills with ability to progress multiple priorities concurrently

Responsibilities

Partner with ETO and functional leadership to identify, shape, and prioritize enterprise transformation initiatives aligned to Visa’s strategic and revenue objectives
Own end‑to‑end delivery across multiple, concurrent initiatives or workstreams, coordinating stakeholders to deliver measurable outcomes in alignment with Visa’s enterprise strategy, operating principles, and values
Define and frame complex business problems, develop hypotheses, and synthesize qualitative and quantitative insights into clear, executive‑ready recommendations
Lead the development of business cases, implementation plans, and execution roadmaps, balancing impact, feasibility, speed, and resource constraints
Act as a trusted thought partner to senior stakeholders, influencing decisions through strong judgment, data‑driven insights, and compelling communication
Manage initiative execution end‑to‑end, including timelines, risks, dependencies, budgets, and resourcing
Lead, coach, and develop team members, setting standards for analytical rigor, communication quality, and stakeholder engagement