Director, Enterprise Governance

Modivcare • Denver, CO

3d

About The Position

The Director, Enterprise Governance is responsible for establishing and overseeing the frameworks, processes, and controls that enable the organization to operate effectively, ethically, and in good standing across all jurisdictions. This role leads enterprise governance functions including state licensing and registrations, third-party oversight, policy governance, and corporate conduct programs. Operating in a complex, 50-state environment across Non-Emergency Medical Transportation (NEMT) and Personal Care Services (PCS), this role ensures the organization maintains operational integrity at scale while proactively identifying and addressing enterprise-level risks. The Director partners closely with the Director of Healthcare Regulatory & Contractual Compliance and reports to the Chief Compliance Officer.

Requirements

• Bachelor’s degree required
• 10 years of experience in healthcare, regulatory environments, or large multi-state operations
• 5 years of leadership experience
• Demonstrated experience managing complex, multi-jurisdictional licensing or regulatory frameworks
• Strong understanding of third-party/vendor oversight and operational governance models
• Proven ability to operate at both strategic and operational levels

Nice To Haves

• advanced degree (e.g., MHA, MBA, JD) preferred
• Experience in NEMT, Medicaid services, or adjacent healthcare services strongly preferred

Responsibilities

• Designs, implements, and maintains an enterprise governance framework that supports consistent oversight across business units and geographies
• Establishes standards for policy development, documentation, and lifecycle management
• Ensures clear ownership and accountability for governance processes across the organization
• Oversees all state-level business registrations, licensing, and renewals across 50 states
• Monitors regulatory changes impacting corporate standing and operational authority
• Coordinates with legal, operations, and market leaders to ensure timely and accurate filings
• Develops and manages governance structures for third-party relationships, including transportation providers and partner agencies
• Establishes standards for onboarding, monitoring, and performance oversight
• Partners with operations to ensure vendor practices align with organizational expectations and contractual obligations
• Leads the development, implementation, and maintenance of enterprise policies and the Code of Conduct
• Promotes consistent application of policies across all functions and markets
• Supports initiatives that reinforce ethical business practices and organizational integrity
• Identifies systemic or cross-functional issues that could impact operational integrity or regulatory standing
• Establishes escalation pathways and coordinate resolution with appropriate stakeholders
• Supports enterprise-level reporting on governance trends and issues
• Partners closely with Healthcare Regulatory Compliance, Legal, Operations, Finance, and IT
• Aligns governance activities with broader organizational priorities and growth initiatives
• Supports integration efforts for new markets, contracts, or business lines
• Other duties as required

Benefits

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

What This Job Offers

• Job Type: Full-time
• Career Level: Director