Director, Enterprise Applications

Clarivate • Philadelphia, PA

4d • Hybrid

About The Position

We are looking for a Director, Enterprise Applications to lead our commercial, ERP and Finance application portfolio. This is an opportunity to shape the strategy, implementation and ongoing operation of an enterprise application portfolio centered on Salesforce and Oracle NetSuite. This hands-on build-and-run leadership role will partner closely with Sales, Marketing, Customer Success, Customer Service and Finance while leading a multidisciplinary applications team. We would love to speak with you if you bring strong practical experience across Salesforce, Oracle NetSuite and connected commercial and Finance applications, including delivery in a major implementation, separation, consolidation or business-systems transformation environment.

Requirements

• Bachelor's or Master's degree, or equivalent practical experience, in technology, business systems, Finance systems or a related field.
• At least 10 years of relevant enterprise applications experience.
• At least 5 years of leadership experience managing application teams, platforms, major programs or systems integrators.
• Experience owning a portfolio that includes CRM, ERP and connected business applications, with strong practical experience in Salesforce and Oracle NetSuite.
• Experience managing commercial and sales technologies beyond the core CRM platform.
• Experience leading a major implementation, separation, consolidation or business-systems transformation.
• Strong understanding of lead-to-order, quote-to-cash, order-to-cash, procure-to-pay and record-to-report processes.
• Experience with integrations, master data, data migration, controls, testing and production support.

Nice To Haves

• Experience with Salesforce Sales Cloud, Service Cloud, CPQ or Revenue Cloud.
• Experience with NetSuite OneWorld, Advanced Revenue Management, SuiteScript or workflows.
• Experience with Salesforce-to-NetSuite integrations and applications supporting marketing, sales engagement, contracting, customer success, sales enablement, procurement, tax, treasury, payments, consolidation or reporting.
• Corporate carve-out, separation or TSA exit experience, including establishing an internal application operating model after an SI-led implementation.
• Understanding of financial controls, segregation of duties and audit requirements.
• Proven ability to work with senior Sales and Finance stakeholders and hold implementation partners accountable.

Responsibilities

• Own the strategy, roadmap, delivery, governance and operational performance of commercial, ERP and Finance applications, translating business priorities into executable plans and reducing unnecessary customization, duplication and complexity.
• Partner with Sales, Marketing, Customer Success and Customer Service to improve lead-to-order, quote-to-cash, renewals and customer-support processes across Salesforce and the wider commercial technology ecosystem.
• Lead the implementation and ongoing operation of Oracle NetSuite and the applications supporting procurement, expenses, tax, treasury, payments, consolidation, planning, commissions, audit and financial reporting.
• Own functional outcomes across Salesforce-to-NetSuite integrations, establish clear systems of record and ensure migration, reconciliation, reporting and business sign-off are built into delivery plans.
• Lead design, configuration, development, migration, testing, cutover, hypercare and operational handover while protecting customer continuity, revenue operations and financial control.
• Lead a multidisciplinary applications team, build sustainable internal capability and manage implementation partners, budgets, licensing, statements of work and resource plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree