Director End User Engagement, Construction

Protective Industrial Products•Latham, NY

3d•Remote

About The Position

The Director of End User Engagement – Construction is responsible for leading PIP’s direct end-user growth strategy within the construction segment. This role is responsible for creating construction engagement strategies, including driving engagement with associations, unions and within strategic end users. The position combines market strategy, commercial leadership, and field execution to strengthen PIP’s presence with end users in the construction market. Success in this role requires the ability to develop go-to-market strategies focused on end customers, associations, unions and to drive effective implementation, and to build high-performing teams, including recruiting and hiring Construction Specialists who are focused on winning key construction accounts, influencing safety decision-makers and accelerating adoption of PIP solutions across job sites nationwide. This is a remote role with travel.

Requirements

10+ years of progressive sales & commercial experience in construction and industrial environments
Deep experience interacting with groups like TAUC, AGC, MCAA
Direct experience calling on and effectively engaging with Safety Directors, EHS Leaders, and Large Contractors (EPC)
Proven experience building and scaling training programs
Strong track record of building and leading high-performing sales or business development teams
Experience leading field engagement strategies
Experience creating association partnerships that convert to revenue
Deep understanding of the construction market, including buying processes, safety requirements, and key decision-makers, e.g. has personally worked in the field with across end customers, associations & unions
Demonstrated success in end user engagement, specification selling, and driving demand through distribution channels
Strong commercial acumen with the ability to translate strategy into actionable field execution including setting structure, defining KPI's, upgrading talent and acting as player / coach
Excellent communication, influencing, and executive presence skills, e.g. able to effectively present to 200 union workers, room of safety executives, and the sales team
Willingness to travel significantly to engage with customers and teams in the field
Ability to influence without authority across complex stakeholder groups
Results-driven with a focus on measurable growth and market share expansion
High energy, resilient, and comfortable operating in a fast-paced environment

Responsibilities

Build and lead a high-performing team of End User Construction Specialists focused on engaging with key influencers and buyers in the construction industry.
Develop and execute a comprehensive end user strategy to penetrate, grow, and specify PIP PPE solutions across national, regional, and local construction accounts
Establish strong relationships with key decision-makers including safety managers, procurement leaders, and operations teams
Drive product specification and standardization within large construction firms to create pull-through demand across distribution partners
Partner closely with distributor sales teams to align on account strategies, ensure execution, and maximize share of wallet
Identify and prioritize target accounts, vertical opportunities, and high-value projects within the construction segment
Lead field engagement efforts including job site visits, safety audits, product trials, and value demonstrations
Collaborate cross-functionally with Marketing, Product Management, and Training teams to align messaging, campaigns, and product innovation with end user needs
Build and scale repeatable processes, tools, and metrics to track pipeline, conversion, and long-term account growth
Serve as a voice of the customer—bringing market insights back into the organization to inform strategy and innovation