Director Employee Training

Community Transit • Everett, WA

1d • Hybrid

About The Position

As Director of Employee Training, you will lead training initiatives for Community Transit, ensuring employees have the skills, knowledge, and tools needed to support the agency’s mission and goals. You will partner with leaders across the organization to strengthen performance, enhance employee experience, foster a culture of continuous learning, and build capacity for future success.

Requirements

• 7 years of progressively responsible experience in training, learning & development, or adult learning.
• 5 years of leadership or management experience overseeing workplace training teams or adult training programs.
• 5 years of experience in curriculum design.
• Experience developing and implementing enterprise-wide training strategies.
• Experience managing budgets and evaluating return on investment for training initiatives.
• Experience partnering with senior leaders to align training with organizational goals.
• An equivalent combination of education and experience to successfully perform the job duties is also accepted.
• Deep understanding of the methods and application of multiple training delivery modalities (in-person, virtual, e-learning, blended learning).
• Understanding of workforce planning and succession planning strategy and methods.
• Knowledge of adult learning principles and instructional design methodologies.
• Knowledge of budget development and fiscal management procedures.
• Knowledge of supervisory and team leadership principles, including coaching, performance management, and staff development.
• Fostering an inclusive workplace by upholding Community Transit’s core values in support of the organization’s vision and mission.
• Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals.
• Demonstrating courtesy, sensitivity, and respect in all interactions.
• Facilitating cooperation and motivating team members to accomplish group goals while treating others with courtesy, sensitivity, and respect.
• Strong communication, facilitation, and stakeholder engagement skills.
• Ability to analyze workforce data and industry trends to inform training strategy.
• Strong strategic planning and program evaluation skills.
• Effective written and oral communications that are timely, relevant, concise, and clearly outline necessary actions.
• Establishing and maintaining effective interpersonal relationships with coworkers, supervisor, the public, and others.
• Ability to think critically, identify strengths and weaknesses, and alternate solutions, conclusions, or approaches to problems.

Nice To Haves

• Understanding of transit operations.
• Understanding of union work environments, collective bargaining agreements, and their impact on training work.
• Knowledge of applicable state and federal laws and regulations regarding motor vehicles and public transportation.

Responsibilities

• Direct the Agency’s training and employee development programs by developing, implementing, and continuously improving a strategic, comprehensive strategy that aligns with the agency’s mission, values, and goals.
• Develop and direct key employee development initiatives such as job shadowing, tuition reimbursement, and job skills training and re-training programs to build organizational capacity and support long-term employee success.
• Proactively plan, evaluate, and adjust training content and delivery modalities to align with agency goals and current and future transit workforce needs.
• Ensure alignment between required core competencies and agency training and employee development goals.
• Partner with operations, maintenance, and other departments to identify and address skill gaps and workforce planning needs.
• Drive leadership continuity and talent pipeline development: Oversee succession planning initiatives in close partnership with HR Business Partners (HRBPs) to ensure leadership continuity and workforce readiness.
• Collaborate with Recruiting to align internship programs with workforce needs and talent pipelines.
• Recruit, train, coach, and supervise management-level staff, prioritizing and assigning work: Set goals and evaluate performance, providing timely and appropriate feedback, coaching, and recognition.
• Make hiring, termination, and disciplinary recommendations.
• Offer professional development opportunities.
• Promote employee belonging in all staff programs and activities.
• Facilitate conflict resolution within the team and cross-functionally with other divisions.
• Evaluate organizational needs to determine funding requirements for employee training and development programs.
• Prepare the division’s annual budget and oversee its implementation, monitoring, and ongoing fiscal management to ensure responsible and effective use of resources.
• Perform other duties of a similar nature or level.

Benefits

• Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance.
• Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency’s deferred compensation plan.
• In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year.
• Full list of all benefits and details can be found here .

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed