Director, Employee Relations

Equinix

1d

About The Position

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary The Global Employee Relations Services Leader is accountable for the strategic direction, operational excellence, and professional capability of a global team of Senior Employee Relations Advisors. Leading a geographically distributed team, the role ensures consistent, high-quality, and legally compliant handling of complex employee relations matters across regions, while enabling a positive employee experience and effective people leadership. Operating at the intersection of risk management, employee experience, and business performance, the role acts as a trusted advisor to senior HR leadership, Legal, and business executives. The leader sets global standards of ER practice, drives consistency across jurisdictions, and ensures the advisory team operates with strong judgement, empathy, and commercial acumen. Beyond day-to-day delivery, the role focuses on scaling a modern ER advisory model—using data, insight, and capability building to reduce reactive casework, strengthen leader confidence, and proactively address systemic people risks.

Requirements

• Bachelors degree or equivalent
• 12+ years of experience in progressive HR and ER related roles and team leadership
• Deep employee relations expertise with a proven track record of leading complex, high-risk ER matters across multiple jurisdictions
• Global people leadership experience, having led and developed geographically distributed ER or HR advisory teams
• Strong multi-jurisdictional employment law knowledge, with the ability to balance global policy consistency with local legal, regulatory, and cultural requirements
• Executive-level stakeholder influence, including experience advising senior leaders on employee relations risk, culture, and sensitive people issues in complex, matrixed organisations
• Systems Thinking & Continuous Improvement
• Global Mindset & Cultural Intelligence
• Executive Influence & Credibility
• Strategic Leadership & People Development
• Exceptional Judgement & Risk Acumen

Responsibilities

• ER Advisory Strategy – Partner with the Risk, Policy & Compliance team on ER strategy and translate it into actionable aspects, ensure the team understands and operates in accordance with the ER Strategy
• Team leadership - Lead, develop, and performance-manage a global team of 10–12 ER 'Advisors', building depth of expertise, consistent decision-making, and strong professional standards
• Case Oversight & Quality Assurance - Provide oversight and guidance on complex, sensitive, or high-risk ER cases, ensuring quality, consistency, and defensibility of outcomes across jurisdictions.
• Stakeholder Partnership - Act as a senior advisor to HR leadership, Legal and global investigations, and business executives on employee relations risk, trends, and critical matters, influencing outcomes at enterprise level and RPC prioritization.
• Global Consistency with Local Compliance - Balance global standards with local legal and cultural requirements, working closely with Legal teams to ensure compliant and pragmatic solutions
• Data, Insight & Reporting - Leverage ER data and trend analysis to identify systemic issues, inform policy and process improvements, and provide actionable insight to senior leadership
• External Counsel & Litigation Support - Oversee engagement with external counsel where required, supporting legal teams with litigation strategy, settlement decisions, and cost-effective resolution of disputes. Partners with the Legal Investigations team as needed to resolve complex cases that pose a high level of risk to the organization
• Employment law assessment and Advise - Assess, interpret, and apply employment law and regulatory requirements to employee relations matters, providing practical, risk-aware advice to managers and People partners. Translate legal obligations into clear, actionable guidance that supports compliant decision-making, balances employee experience with business needs, and identifies when specialist legal escalation is required
• Prevention & Manager Enablement - Drive preventative ER approaches through leader education, guidance, and tooling—reducing avoidable cases and strengthening people management capability

Benefits

• Employee Assistance Program: An Employee Assistance program is available to all employees.
• Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
• Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
• Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
• Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement.
• Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on.
• Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in.
• Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Director