Director, Employee Experience & Corporate Communications

Altus Group • Toronto, ON

4d • CA$163,000 - CA$177,000 • Hybrid

About The Position

Altus Group is seeking a strategic and hands-on Director, Employee Experience & Corporate Communications to lead the development and execution of employee engagement, internal communications, and corporate communications strategies. This role is responsible for shaping how employees experience the organization and how the company communicates with key internal and external stakeholders. Reporting as a trusted advisor to senior leaders, the successful candidate will drive initiatives that strengthen culture, enhance employee engagement, elevate executive visibility, and protect and enhance the Company's reputation.

Requirements

• 10+ years of experience in corporate communications, internal communications, employee experience, or related fields, preferably within technology or data-driven organizations.
• Demonstrated success translating business priorities into effective communications, engagement, and change management initiatives.
• Strong experience in: Internal communications and employee engagement
• Strong experience in: Corporate communications and reputation management
• Strong experience in: Executive communications
• Strong experience in: Organizational transformation and change management
• Exceptional writing, editing, and storytelling abilities, with the ability to simplify complex concepts into compelling narratives.
• Proven ability to influence and partner with senior leaders and stakeholders across the organization.
• Strong project management and execution skills, with the ability to manage multiple priorities in a fast-paced environment.
• Data-driven mindset with experience measuring communications effectiveness and leveraging insights to optimize outcomes.
• Experience utilizing AI tools and emerging technologies to enhance communications, engagement, and operational effectiveness.

Responsibilities

• Lead the development and execution of a global employee experience and internal communications strategy aligned with business objectives.
• Partner with business leaders to design communication plans that support organizational priorities, culture, and workforce transformation.
• Support organizational change initiatives through effective change management and communications strategies.
• Drive employee engagement, recognition, culture, and employee value proposition initiatives.
• Develop leadership communications and cascade strategies to improve alignment and transparency.
• Design and deliver employee events, campaigns, and programs that foster an inclusive and high-performing culture.
• Measure employee sentiment and communication effectiveness, leveraging insights to continuously improve programs.
• Develop and execute corporate messaging and communication materials for internal and external audiences.
• Lead communications for strategic business initiatives and sensitive or high-profile matters.
• Manage reputation, issues, and crisis communications, ensuring coordinated enterprise-wide responses.
• Oversee sustainability, corporate citizenship, and philanthropy communications, including the Altus Care program.
• Collaborate with Investor Relations, Marketing, Product, and other business functions to ensure consistent and aligned messaging.
• Develop executive communications strategies that enhance visibility and credibility among employees, customers, investors, and industry stakeholders.
• Oversee external communications activities, including press releases, social media narratives, and corporate content.
• Build scalable communications processes and leverage AI tools and governance frameworks to improve efficiency and effectiveness.
• Manage communications budgets, agencies, vendors, and operational planning.
• Foster strong cross-functional relationships with People & Culture, Legal, Marketing, Investor Relations, and business leaders.

Benefits

• competitive compensation
• incentive and bonus plans
• a total rewards package prioritizing mental, physical, and financial well-being
• investment in professional learning
• access to over 150,000 hours of learning content via the Altus Intelligence Academy
• flexible work model (Activity-Based Work)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed