Interim/Acting Director, Retirement and Unemployment Services

School District of Philadelphia•Philadelphia, PA

8d•$91,317 - $120,507

About The Position

The Director directs the School District of Philadelphia’s employee benefits services, overseeing Employee Benefits, Retirement, and Unemployment Compensation through subordinate supervisors. The role keeps current with legislation and regulations affecting benefits administration and ensures compliance with applicable government mandates, laws, and regulations. It also coordinates work across operational areas to support effective service for employees and other stakeholders. The Director establishes areas of responsibility, plans for changes to benefits programs, and develops timelines for short- and long-term goals. The position works with other District divisions on implementing collective bargaining agreements related to health benefits eligibility; responds to questions and helps resolve problems; coordinates communications with the Commonwealth of Pennsylvania; and supports unemployment-benefit hearing processes. The Director also supports the Executive Director, Employee Support Operations through studies, recommendations, and representation at meetings and other events.

Requirements

Bachelor’s degree from an accredited college or university in business administration, public administration, or a related field, with coursework in law, insurance, risk management, or safety engineering.
Seven years of full-time, paid, professional business management experience in a large organization, including three years in benefits administration involving benefits program implementation and personnel supervision; or an equivalent combination of training or experience acceptable to the Office of Human Resources.
Knowledge of the principles and practices of benefits administration.
Knowledge of federal, state, and local laws and regulations governing employee benefits administration.
Knowledge of budgetary practices.
Knowledge of supervisory methods and techniques.
Ability to direct, review, and coordinate the work of subordinate supervisory and nonsupervisory personnel.
Ability to interpret and explain laws, regulations, and mandates pertaining to benefits management.
Ability to analyze complex problems and make cogent recommendations for resolution.
Ability to effectively lead and manage a work team.
Ability to manage and interpret data.
Ability to use a personal computer.
Ability to communicate effectively verbally and in writing.
Ability to establish and maintain effective working relationships.

Responsibilities

Oversee and direct Employee Benefits, Retirement, and Unemployment Compensation operations, including assigning responsibilities to subordinate and supervisory staff.
Plan for benefits, retirement, and unemployment program changes in response to amendments to relevant legislation and regulations.
Develop and implement timetables for short- and long-term goals.
Work with personnel in other District divisions to facilitate implementation of collective bargaining agreements concerning health benefits eligibility.
Respond to inquiries from employees, family members, union representatives, and service providers, and support staff in resolving problems.
Transmit periodic information between the retirement office and the Commonwealth of Pennsylvania.
Ensure inquiries and concerns from employees and retirees are answered and resolved in a timely manner.
Support maintenance of a system used to present information to State hearing officers when rebutting unfounded unemployment benefit requests.
Provide administrative support to the Executive Director, Employee Support Operations.
Coordinate or conduct special studies in response to administrative concerns and provide guidance and recommendations for resolving problems.
Represent the Executive Director, Employee Support Operations at meetings, conferences, presentations, and discussions as required.