Director Emergency Services, AVH, Full Time

Highmark Health•Natrona Heights, PA

10d•Onsite

About The Position

Directs the operational and administrative aspects of the prehospital, trauma, and emergency services units with respect to the AHN focus 5: Quality and Safety, Customer Service, Growth and Access, Financial Stability, People. This position is accountable to the CNO for leading and executing strategies around nursing. Additionally, this position will actively collaborate with our offices and physicians across the continuum.

Requirements

Bachelor’s Degree in Nursing
Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).
Act 34 Criminal Background Clearance Certificate
Act 33 Child Abuse Clearance Certificate
Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
CPR certification

Nice To Haves

MSN
Certified Healthcare Executive (CHE)
National Certification

Responsibilities

Provides direction for prehospital, trauma, and emergency services as a role model and department leader.
Responsible for strategic planning, goal development and implementation, and continuous quality improvement.
Creates an environment that embraces cultural diversity and recognition that we are stronger as an interdisciplinary team when we embrace our differences.
Promotes an environment of transparency with the use of visual management boards on nursing units.
Promotes staff participation in the annual NDNQI nurse satisfaction survey. Additionally, coaches managers on identified opportunities from nurse satisfaction survey results.
Actively participates in review and identification of opportunities of nurse quality indicators as measured by NDNQI at individual department level partnering with nurse managers.
Benchmarks AHN-SVH performance against national best practices.
Pursues sharing of best practices through publication, presentation at conferences and networking with other AHN leaders throughout the system.
Performs large scale project management independently.
Implements and monitors initiatives to recognize, reward and incentivize staff.
Actively participates in the development and communication of nursing's shared vision.
Seeks out learning opportunities to enhance professional growth and development. Creates and updates personal professional development plan annually. Minimally meets state requirements for continuing education.
Identifies opportunities for journal publications for self and staff.
Participates in a research project.
Lead and support evidence based projects & nursing research by assisting in the identification of opportunities to incorporate the scientific method into nursing practice.
Financial stewardship: monitors, controls, and is accountable for maintaining departmental costs within budgeted allocations.
Builds trusting and collaborates relationships with other hospital departments, patient care units, ambulance services, medical staff, patient and families, law enforcement officers, clergy, morticians, media and other health facilities.
Utilizes a transformational leadership style to facilitate effective change management principles to drive needed improvements.
Reviews patient satisfaction data and findings from Press Ganey and assists in coaching managers formulate improvement plan.
Analyzes clinical service areas for operational effectiveness, using dashboards and other data sources.
Oversees and ensures that standards of care are maintained relative to quality management, utilization review, and discharge planning.
Accountable to ensure ongoing development and operation of Shared Governance model in all departments.
Serves as a consultant for nurse managers and medical staff on patient care or nursing issues assisting with interpretation of Health Center policies to ensure patient needs are met.
Through research and planning ensures patient care is delivered in accordance with the professional standards for nursing practice and is evidenced based.