Director, Donor Strategy and Communications

Mass General Brigham•Boston, MA

2d•Hybrid

About The Position

The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders, and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule.

Requirements

Bachelor’s degree required and 7-10 years of experience in strategic communications, preferably in development, science, healthcare, sales, or a related field.
Experience working in a complex, matrixed organization is preferred.
Excellent persuasive written skills, ideally with experience translating complex scientific or medical information into clear, compelling language for a wide range of audiences, including donors.
Outstanding writing, editing, and proofreading abilities, with experience producing print and digital marketing and communications.
Expert attention to detail.
Strong organizational, time-management, and project management skills; able to manage multiple projects, set and meet deadlines, manage work independently, stay calm under pressure, and prioritize effectively in a fast-paced environment.
Highly effective interpersonal and relationship-building skills; demonstrated ability to collaborate with diverse audiences, including staff, volunteers, clinicians, and leadership.
Strong verbal communication and presentation skills.
Comfortable working in a fast-paced environment, often on tight deadlines with limited information.
Proficiency in Microsoft Office and familiarity with e-communications, graphic design, photography, and digital communications technology.
Strong analytical skills; able to extract, analyze, and communicate relevant data effectively.
High level of initiative, creativity, and energy; flexible and adaptable to change.
Integrity, professionalism, and a strong sense of ethics; able to maintain confidentiality and sound judgment.
Positive attitude, sense of humor, and ability to thrive in a dynamic organization.
Commitment to the mission and values of Mass General Brigham, with an understanding of academic, healthcare, and philanthropic organizations preferred.

Responsibilities

Lead strategic communications for a portfolio of principal and transformational gift donors across Mass General Brigham, in partnership with gift officers, faculty and hospital leadership and other key stakeholders.
Develop and execute high-priority writing and communications projects that advance fundraising priorities across Mass General Brigham, translating institutional priorities and funding opportunities into compelling donor-centered narratives.
Deliverables include proposals, case statements, stewardship reports, donor correspondence, PowerPoint decks, talking points, leadership communications, and custom projects, e.g. event communications and follow-up, and gift announcements.
Serve as a member of the Donor Project Management team, working closely with internal stakeholders, including development senior staff and leadership — as well as marketing and communications partners, donor project managers, gift officers, donor experience and donor relations colleagues, and others across the Mass General Brigham Development Office (MGBDO).
Serve as a key partner to and collaborator with the MGBDO’s Marketing, Communications, and Strategy team to ensure consistent, coordinated messaging, information sharing and workflows.
Partner closely with the Principal Gifts and Philanthropic Relations teams to shape key donor communications strategies and projects, including solicitations and ongoing donor engagement for top supporters.
Build trusted relationships across the MGBDO and Mass General Brigham system.
Manage multiple projects and deadlines in a fast-paced environment with excellent attention to detail.
Leverage communications, project management, and CRM tools to support content development and workflow efficiency.
Uphold editorial, stylistic, and design standards ensuring brand alignment and excellence in all materials.
Represent the Strategic Philanthropy & Engagement team on cross-functional initiatives.
Serve as a thought partner and mentor across the MGBDO, advising colleagues on institutional priorities, fundraising initiatives, and development processes.
Other duties as assigned.