Director, Distribution - Mira Loma

Grainger Businesses•Jurupa Valley, CA
•$163,800 - $273,000•Onsite

About The Position

Provide strategic and operational leadership for a high-volume, order-fulfillment, multi-shift distribution center. Ensure timely and accurate product receipt and order fulfillment, optimize resources and processes, and operate within budget. Direct the development and implementation of processes that deliver efficient, high-quality customer service while ensuring compliance with state and federal employment laws, OSHA, DOT and EPA regulations, and company policies and procedures. Manage and develop the DC leadership team and foster continual process improvement in an environment where employees are involved, empowered, and committed to company success. The role collaborates with Sales and Branch Services management to improve customer service, asset management, and market strategies for supported branches serving up to 100,000 customers. It communicates company vision, values, strategies, and direction to distribution employees; develops managers; promotes operational standards and best practices; and ensures achievement of safety, quality, productivity, and positive employee-relations goals. The Director also oversees the control, maintenance, protection, and utilization of physical assets and is accountable for inventory throughput at a distribution center serving more than 100,000 customers.

Requirements

  • Undergraduate degree in business, logistics, material management, or a related field, or equivalent experience.
  • At least 5 years of progressively responsible management experience in a high-volume, multi-shift operation with large team-member populations.
  • Demonstrated ability to influence the work environment, foster positive team-member relationships, build effective relationships across functional boundaries and with suppliers, and drive business results.
  • Ability to promote and lead change, with a track record of developing team members.
  • Ability to explore beyond traditional business practices to drive operational enhancements in a positive, productive manner.
  • Strong process-improvement, problem-solving, analytical, and financial-management skills.
  • Strong interpersonal skills to directly supervise exempt employees and indirectly supervise non-exempt employees in a multi-shift operation.
  • Excellent written and oral communication skills, including the ability to communicate across vertical and horizontal lines.
  • Demonstrated analytical, problem-solving, and decision-making skills and the ability to drive results.
  • Ability to operate on tight deadlines while managing multiple priorities subject to frequent change.
  • Demonstrated competence in the application and use of operating systems.

Responsibilities

  • Collaborate with Sales and Branch Services management to identify and implement process changes that improve customer service, asset management, and market strategies for supported branches serving up to 100,000 customers.
  • Communicate the company’s vision, values, strategies, direction, market strategy, and programs to distribution employees, and foster an environment in which employees are involved and empowered.
  • Lead and develop managers and promote standardization and sharing of demonstrated best practices within Operations, the Distribution Center, and across the Distribution Center Network.
  • Ensure SMART goals for Safety, Quality, Productivity, and Positive Employee Relations are established and achieved through continuous improvement and performance drivers.
  • Ensure physical assets, including the building, equipment, and inventory, are controlled, maintained, protected, and utilized appropriately.
  • Use process improvements to continually improve operational efficiencies, including Cost Per Line.
  • Be accountable for inventory throughput at the Distribution Center serving more than 100,000 customers.
  • Provide strategic and operational leadership for a high-volume, multi-shift order fulfillment distribution center, ensuring accurate product receipt and order fulfillment, effective use of resources, and operation within budget.
  • Direct processes that support high-quality customer service and compliance with employment laws, OSHA, DOT and EPA regulations, and company policies and procedures.
  • Manage the DC leadership team and promote continual process improvement and positive employee relations.

Benefits

  • Medical, dental, vision, and life insurance coverage starting on the first day of employment.
  • Six free sessions each year with a licensed therapist.
  • 18 annual paid time off days for full-time employees, prorated based on employment start date.
  • Six company holidays per year.
  • A 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
  • Employee discounts.
  • Tuition reimbursement.
  • Student loan refinancing.
  • Free access to financial counseling, education, and tools.
  • Maternity support programs and nursing benefits.
  • Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.
  • Incentive target of up to 25%, based on individual and company performance objectives.
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