About The Position

Chartwells Higher Ed is hiring an energetic and growth minded Director of DINING SERVICES to lead F&B on the campus of Texas A&M University in San Antonio, TX! In this key leadership role, you will be responsible for the day-to-day food service operations across campus dining, including the residential eatery, retail outlets and catering. You will manage and lead a team of associates, and will be responsible for talent development, managing client relationships, profitability, and supporting financial goals for the dining program. This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation. With Chartwells rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on our food service operations.

Requirements

  • Six or more years of operational food service management experience.
  • Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
  • Strong leadership abilities with validated experience in supervising and developing staff.
  • Excellent organizational skills and ability to prioritize optimally.
  • Outstanding customer service skills with a dedication to maintaining high standards of quality.
  • Proficiency in preparing and analyzing financial reports.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Must be experienced with computers.
  • ServSafe® Certified.

Nice To Haves

  • Associate degree preferred.

Responsibilities

  • Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
  • Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
  • Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
  • Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
  • Champion strong client relationships to align our programs with their objectives, driving happiness and retention. This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation.

Benefits

  • Bonus Eligible
  • Relocation assistance
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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