Director, Digital Solutions

HUB International•Vaughan, ON

1d•CA$85,000 - CA$90,000•Hybrid

About The Position

The Director, Digital Solutions (DDS) supports HUB Financial and HUB Capital’s national technology initiatives in collaboration with the VP, Advisor Solutions. This role provides consultative guidance to advisors on technology applications, offering specialized training and education on HUB’s digital tools. The DDS plays a key role in enhancing the advisor technology experience, ensuring seamless platform integration, security, and compliance. They provide thought leadership on technology in financial services, develop educational resources and training programs, and drive engagement with HUB’s digital solutions. Additionally, the DDS evaluates and implements innovative technology tools and oversees the onboarding of new partnerships to support advisors' business growth.

Requirements

Post-secondary education within a relevant program (Business, Computer Science, Finance, Insurance, Information Systems).
Minimum of 2 years of relevant experience in the life insurance industry and/or technology support roles.
Strong understanding of current trends and emerging technologies within the insurance and finance industries, with the ability to translate these insights into practical applications for advisors and clients.
Demonstrated experience with technology applications in financial services and the brokerage market.
In-depth knowledge of CRM platforms, cybersecurity principles, financial planning software, and other relevant tools. (i.e., Power Apps, Power Automate, Power BI, MS 365, Dynamics 365, etc..)
Proven ability to advise and train on technology solutions in an advisory or consulting capacity.
Experience in training, development, and mentoring others.
Strong business development mindset with the ability to identify and execute on opportunities.
Proficiency in gathering and analyzing data on technology adoption and engagement to drive continuous improvements.
Project management experience in technology rollouts, training modules, or software implementations.
Excellent time management, organizational, and prioritization skills.
Outstanding presentation and communication skills.
Expert-level proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook).

Nice To Haves

Certifications, such as LLQP (Life License Qualification Program) and/or CSC (Canadian Securities Course), are considered assets.

Responsibilities

Provide advice and guidance to advisors on technology solutions to enhance their business
Offer recommendations on HUB technology solutions (i.e., cyber security, CRM, financial planning, PROPEL, etc..)
Advise and educate advisors on minimum technology standards, business continuity planning and cyber security
Work closely with HUB technology partners to increase advisor engagement
Evaluate innovative technology to enhance HUB’s offering to advisors
Responsible for onboarding, promotion, and support of innovative technology vendor relationships
Complete regular technology partner reviews and monitor advisor engagement
Maintain the technology content on our HUBlink website
Responsible for thought leadership on HUB’s technology solutions
Promote education and awareness through training and presentations
Deliver educational events and training to advisors on HUB technology solutions and industry best practices (i.e., cybersecurity, CRM, MS 365, and other applications)
Collaborate with internal stakeholders to provide education, training and support to advisors and HUB employees (i.e., regional sales teams)
Continuous learning and participating in insurance and investment industry technology training to stay informed and educated on industry best business practices

Benefits

Competitive Compensation: Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
Work-Life Balance: Enjoy flexible work arrangements and generous time off to support your personal and professional life.
Tailored Benefits: Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.
Career Growth and Support: Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues—everything you need to support your growth and excel in your career.
Exclusive Perks: Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.
extended health benefits
disability insurance
RRSP matching
paid-time-off benefits
eligible bonuses
commissions for some positions