Blue Yonder WMS DSO Director

PepsiCo•Plano, TX

9d•$132,200 - $262,400

About The Position

The Director, DevSecOps for Blue Yonder WMS will establish, lead, and continuously improve the DevSecOps service organization supporting large-scale warehouse management transformation programs and day-to-day business operations. This leader will define the DevSecOps service catalog, build and staff the team, establish governance processes, and run the operating model required to support Blue Yonder WMS across implementation, release, testing, data, environments, integrations, security, observability, and production support. The ideal candidate has led DevSecOps, delivery services, technical operations, or platform services in a complex enterprise environment, 3PL, supply chain technology organization, consulting firm, or large systems integrator. They will be comfortable working across business operations, technology, vendors, implementation partners, and managed service teams to ensure that Blue Yonder WMS is delivered reliably, securely, and in a way that enables both transformation and stable daily operations. This role requires a leader who can operate strategically and hands-on: defining the service model, creating governance, building a high-performing team, resolving execution issues, improving quality, and ensuring the organization has the processes, tools, metrics, and talent needed to scale.

Requirements

Bachelor’s degree in information technology, computer science, engineering, supply chain, business, or a related field, or equivalent professional experience.
12+ years of experience in technology delivery, enterprise applications, DevSecOps, technical operations, software delivery, WMS implementation, supply chain systems, or large-scale transformation programs.
5+ years of experience leading teams, managers, vendors, delivery pods, or managed service organizations in a complex enterprise environment.
Strong experience with warehouse management systems, preferably Blue Yonder WMS, JDA WMS, RedPrairie, Manhattan, Körber, SAP EWM, Oracle WMS, or similar enterprise WMS platforms.
Experience supporting both large transformation programs and day-to-day production operations.
Demonstrated ability to build or mature a DevSecOps, delivery services, platform operations, application managed services, or technical governance organization.
Strong understanding of release management, environment management, testing strategy, CI/CD, source control, defect management, incident management, problem management, and operational readiness.
Ability to understand and govern both functional and technical aspects of WMS, including business processes, configuration, integrations, extensions, data, testing, and production support.
Experience working with system integrators, consulting firms, software vendors, offshore delivery teams, managed service providers, and internal enterprise technology teams.
Strong leadership skills with the ability to define structure, create clarity, build teams, resolve ambiguity, and drive accountability across matrixed organizations.
Ability to communicate effectively with executives, business operators, technical teams, vendors, and non-technical stakeholders.
Experience establishing metrics, dashboards, governance forums, service-level expectations, and continuous improvement routines.
Strong problem-solving skills, with the ability to identify root causes, manage risk, make decisions under pressure, and drive issues to resolution.

Responsibilities

Define and lead the DevSecOps operating model: Establish the DevSecOps service model for Blue Yonder WMS, including service catalog, ownership, intake, governance, escalation paths, and KPIs. Build the staffing model across internal teams, vendors, partners, and delivery pods to support both transformation programs and steady-state operations. Create clear ways of working across business teams, IT, Blue Yonder, system integrators, infrastructure, cybersecurity, data, and warehouse operations.
Own functional governance for Blue Yonder WMS: Govern business process design, configuration management, functional architecture, extensions, and operational readiness. Partner with warehouse operations, supply chain, product, and business process owners to ensure WMS capabilities support real operational needs. Establish decision forums and standards for functional design, configuration changes, customization, documentation, and business signoff.
Own technical governance and architecture alignment: Define technical standards for Blue Yonder WMS, including MOCA, Java, APIs, integrations, batch jobs, extensions, cloud, network, and performance. Partner with enterprise architecture, cybersecurity, infrastructure, integration, and application teams to ensure solutions are scalable, secure, and supportable. Establish quality gates for technical design, code review, documentation, performance, security, and production readiness.
Lead release management and deployment governance: Own the end-to-end release process across enhancements, defects, projects, patches, upgrades, emergency changes, and production deployments. Establish release calendars, branching and merging standards, deployment checklists, go/no-go criteria, rollback plans, and release communications. Drive disciplined CI/CD practices and ensure releases are coordinated across testing, data, environments, infrastructure, security, and operations.
Build and mature the testing capability: Define the WMS testing strategy across unit, functional, integration, regression, performance, security, UAT, test automation, and reporting. Establish standards for test cases, test evidence, defect management, severity classification, retesting, and release quality metrics. Improve test coverage and automation for high-risk warehouse processes, integrations, interfaces, and recurring regression scenarios.
Own data management services for WMS: Define data management services for master data readiness, data conversion, migration, validation, reconciliation, archiving, and operational data quality. Partner with data owners and business teams to ensure WMS data is accurate, complete, controlled, and ready for testing, cutover, and production. Establish processes for test data creation, data refreshes, data masking, data defect resolution, and business signoff.
Own environment management and platform readiness: Define the environment strategy for development, SIT, UAT, training, performance testing, pre-production, production, disaster recovery, and sandbox environments. Manage environment provisioning, refreshes, access control, patching, upgrades, maintenance windows, scheduling, and readiness. Ensure environments are stable, properly configured, documented, and aligned to project, testing, release, and operational needs.
Lead development support and engineering delivery services: Oversee WMS development services, including MOCA, Java, custom extensions, integrations, automation scripts, technical configuration, and unit testing. Establish standards for code quality, peer review, documentation, build management, technical handoff, and developer productivity. Manage development capacity, priorities, risks, technical debt, and delivery commitments across internal and partner teams.
Embed security and compliance into DevSecOps: Partner with cybersecurity, compliance, IAM, infrastructure, and application teams to embed security into design, development, testing, release, and operations. Establish governance for access management, segregation of duties, privileged access, secrets management, vulnerability remediation, and audit evidence. Ensure security requirements are included in technical standards, testing, release readiness, production deployment, and operational support.
Lead SRE, observability, and production operations: Define the SRE and operations model for WMS, including monitoring, alerting, dashboards, runbooks, incident response, and escalation paths. Establish observability across application health, integrations, batch jobs, infrastructure, performance, availability, and critical warehouse processes. Drive continuous improvement in incident management, problem management, root cause analysis, reliability, resiliency, and operational performance.
Manage partners, vendors, and delivery accountability: Clarify roles and responsibilities across internal teams, Blue Yonder, system integrators, consulting partners, managed service providers, and delivery pods. Hold partners accountable to service levels, quality standards, documentation requirements, delivery commitments, and operational outcomes. Lead governance routines including release reviews, operations reviews, architecture reviews, defect reviews, risk reviews, and executive status updates.
Provide day-to-day leadership to DevSecOps team: Build, coach, and retain a high-performing DevSecOps team with strong functional, technical, testing, data, environment, release, security, and operations capabilities. Create a culture of ownership, service orientation, transparency, continuous improvement, and accountability. Promote employee engagement and change readiness by creating clear roles, decision rights, development paths, and a shared understanding of business impact.