Director, DevOps

Inizio Evoke•Chicago, IL

20h•$100,000 - $145,000•Remote

About The Position

We're looking for a DevOps engineer who takes genuine pride in keeping production systems healthy, secure, and humming. You'll own the infrastructure behind a cutting-edge agentic AI platform — from day-to-day operations to architectural decisions — and operate as a trusted peer on a collaborative platform team. This is a hands-on individual contributor role; the Director title reflects the scope of ownership and independence we expect, not the size of a team you'll manage. This is a fully remote opportunity.

Requirements

8+ years of hands-on DevOps or platform engineering experience at senior or staff/director level
Demonstrated ownership of production SaaS environments — you've been the person on the hook when things break
A track record of making sound, independent infrastructure decisions without creating downstream chaos
Deep AWS expertise, including multi-account management and production SaaS environments
Infrastructure as Code fluency in Terraform, AWS CDK, or both
Solid software engineering fundamentals — writes production-quality code in Python and TypeScript
Automation-first instincts — uses software to eliminate manual work and prevent future toil
Serverless infrastructure experience
Centralized logging and log management at scale
Metrics, monitoring, alerting, and reporting tooling
Experience with structured release management processes
Highly organized — you run a backlog, track commitments, and communicate status without being asked
Proactive by default — you surface problems early and come with a proposed path forward
Comfortable in ambiguity — you can take rough direction and figure out the rest
Intellectually honest — you share your opinion clearly, then fully support the group's decision
Deeply aware of the cost of complexity — you know that complexity can be moved, but it's rarely erased; every decision to add it is a decision you're willing to own long-term
You treat engineering as a craft; this work should feel meaningful, not mechanical

Responsibilities

Support, monitor, and operate a production agentic AI platform running on AWS
Ensure all services are up, responsive, and scaling appropriately under real-world load
Own incident response end-to-end — triage, resolve, document, and follow through on prevention
Manage infrastructure across multiple AWS accounts spanning production and non-production environments
Lead release management and weekly operational rituals to ensure enhancements reach production smoothly
Infrastructure as code is the way — we're a team that builds, deploys, and evolves everything through automation.
Research and evaluate new solutions to cloud infrastructure challenges; bring recommendations, not just options
Enforce engineering best practices with conviction — you understand why doing it right matters, even when shortcuts are tempting
Take rough direction, identify and propose solutions, gather feedback, and ship
Monitor security tooling and participate in security scans and vulnerability reviews
Ensure the platform stays compliant with security and data protection requirements
Treat compliance as an engineering concern, not a checkbox exercise
Manage a backlog, track work in flight, and report progress clearly and regularly to stakeholders
Collaborate with the platform development team on changes and deployments — you're a peer at the table, not a downstream recipient
Participate actively in agile ceremonies: daily standups, sprint planning, and sprint reviews/closures
Partner with the platform development on sprint priorities, product backlog, and cross-team dependencies.
Surface issues early and proactively; the team shouldn't have to ask how things are going