Director Development Programs - Digital Fundraising Strategy

Cleveland Clinic

1d•Remote

About The Position

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. The Director of Digital Fundraising Strategy is responsible for developing and leading the overarching strategy for digital fundraising in support of Cleveland Clinic’s philanthropic priorities. This role provides strategic leadership for digital fundraising initiatives, evaluates emerging opportunities and technologies, and ensures that digital efforts are aligned with organizational goals, donor expectations, and industry best practices. The Director serves as a key leader in shaping the future of digital philanthropy by leveraging research, data, technology, and cross-functional collaboration to drive growth, innovation, compliance, and operational excellence. A caregiver in this role works remotely in Northeast Ohio Monday through Friday from 8:00 a.m. -- 5:00 p.m. To be considered for this position, candidates must reside in Northeast Ohio.

Requirements

Bachelor’s Degree
Five years of experience in project management, donor relations, event management, marketing or soliciting of corporate sponsors
Transferable skills may offset some of the experience requirement
Demonstrated success and experience in event management and marketing strategies
Excellent oral and written communication and organizational skills
Ability to establish and maintain friendly and cooperative relations with individuals contacted during the course of work, (e.g., corporate executives, volunteers, staff physicians, etc.)
Ability to perform well in a highly interactive, dynamic team environment
Must reside in Northeast Ohio.

Nice To Haves

Strong knowledge of digital fundraising platforms, donor engagement tools and CRM
Demonstrated experience developing and leading digital fundraising strategies in a complex organization
Experience evaluating and managing external vendors, platforms, and technology partners
Strong analytical and strategic thinking skills, with the ability to translate data and market insights into actionable recommendations
Knowledge of compliance, privacy, and risk considerations related to digital fundraising and donor data

Responsibilities

Identify individual and corporate sponsorship prospects, volunteers, and donors using databases, physicians, volunteers, and internal colleagues.
Develop funding proposals that align donor, sponsor, and volunteer interests with organizational priorities.
Coordinate donor communications and stewardship reporting related to organizational priorities, needs, and use of gifts.
Strategically engage volunteers in planning events and initiatives to broaden participation and support fundraising efforts.
Collaborate with internal partners to execute philanthropic initiatives, including foundation grant applications, cause marketing, fundraising events, and annual fund activities.
Develop and lead the overall strategy for digital fundraising initiatives, including donor acquisition, engagement, retention, and revenue growth.
Establish key performance indicators and use data-driven insights to evaluate and optimize digital fundraising performance.
Conduct industry research to identify trends, benchmarks, and best practices in digital fundraising, donor engagement, and philanthropy technology.
Evaluate and assess emerging technologies, platforms, and digital tools for potential use in fundraising strategies.
Serve as subject matter expert for third-party fundraising and marketing technology vendors, including evaluation, selection, implementation, and ongoing management (e.g., GoFundMe Pro, HubSpot, Twilio, Double the Donation).
Partner with internal stakeholders across philanthropy, marketing, communications, IT, legal, compliance, and finance to align digital fundraising strategies and ensure coordination.
Oversee compliance, governance, and risk management related to digital fundraising, data use, online giving platforms, and third-party partnerships.
Other duties as assigned.