Director, Demand Planning

QXO • Atlanta, GA

2d

About The Position

QXO is seeking a results-driven and strategically-minded Director, Demand Planning to elevate and scale our Demand Planning capability while leading and expanding a world-class Sales & Operations Planning (S&OP) process. This critical leadership role will own Demand Planning across the business, drive performance and accountability of a newly-established team, and drive disciplined cross-functional alignment with Sales, Operations, Supply Chain, Finance & Marketing. The Director will also own the governance and expansion of the enterprise S&OP process, ensuring strong process adherence and executive visibility. The successful candidate will bring a balance of people leadership, advanced planning system expertise, operational rigor, and executive communication skills to support QXO’s rapid growth strategy.

Requirements

• 8–12+ years of experience in Demand Planning and S&OP within retail, distribution, or other high-SKU, multi-location operating environments (building materials experience a plus).
• Demonstrated success establishing or maturing S&OP / IBP processes
• Proven track record developing and scaling Demand Planning teams
• Hands-on experience with Demand Planning modules within an Advanced Planning System (o9, Relex, BlueYonder/JDA, Logility, Kinaxis etc.).
• Strong foundation in statistical forecasting techniques, with intellectual curiosity and openness to leverage AI/ML capabilities in partnership with internal experts.
• Excellent leadership presence, stakeholder engagement, and cross-functional facilitation skills, with the ability to drive alignment in complex organizations.

Responsibilities

• Lead and develop a team of Demand Planners, strengthening capability and performance accountability.
• Own demand planning design and performance within the o9 platform, partnering with internal stakeholders and external advisors to optimize models, parameters, and workflows.
• Maintain the company’s demand plan across all hierarchical levels - down to branch-item granularity - with clear ownership and governance.
• Establish, track, and improve key demand planning KPIs (e.g., forecast accuracy and bias), implementing structured root-cause analysis and continuous improvement routines.
• Build strong cross-functional partnerships to ensure commercial insights are captured, measured, and incorporated into the forecast.
• Own and continuously improve the enterprise S&OP process, including KPIs, governance cadence, and executive reporting.
• Facilitate and lead monthly cross-functional S&OP reviews.
• Drive a structured Demand Review, Supply Review (in partnership with IPR), Division Leadership Review, and Total Company Review.
• Expand S&OP coverage to additional categories and ensure clear decision rights, accountability, and follow-through.
• Ensure timely, data-driven outcomes from all S&OP activities to support strategic and operational decisions.

Benefits

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed