Director, Decision Infrastructure

LendingClub•San Francisco, CA

2d•$210,000 - $245,000•Hybrid

About The Position

We are looking for a Director, Decision Infrastructure to lead the Decision Systems team responsible for the design, build, and maintenance of the decision infrastructure and related data interfaces. This role requires a seasoned leader to partner with several teams across LendingClub to understand their business needs, manage complex, cross-functional work, and provide support to achieve strategic business objectives via automated decisioning technology. This role will report into the VP of Risk Infrastructure and will navigate the team through challenges and drive impactful results.

Requirements

10+ years of proven leadership in developing team members and managing teams with complex technology programs in a fast-paced fintech or financial services environment, including 6+ years in people management.
10+ years of track record in rules engines like GDS Link, Provenir, Drools, Alloy, Blaze, Oscilar, or equivalent technologies.
Strong hands-on technical foundation with expertise in building APIs, microservices, cloud architectural patterns & Tech strategy.
Exceptional cross-functional collaboration skills to drive alignment and achieve organizational goals.
Outstanding communication and negotiation skills, with the ability to influence stakeholders at all levels.
Experience navigating a fast-paced, ambiguous, and evolving environment that requires constant problem-solving in complex technical areas and resolving issues with optimal outcomes aligned with business goals.
Executive presence with strategic mindset, ability to think big-picture with long-term goals while also being laser-focused on tactical execution and operational efficiency.
Bachelor’s degree or higher in Computer Science, Information Technology, Business Administration, Management, or related field; or equivalent work experience.

Responsibilities

Spearhead the development and execution of Strategic Transformation programs for the Risk Infrastructure function while partnering with Credit Risk, Modeling, Business, Engineering, Product, Marketing, and other teams at LendingClub.
Work with Team Managers to flawlessly deliver (implement) the BAU policies and models on the Decision Infrastructure for the Personal Loan Portfolio.
Develop in-depth expertise across LendingClub’s suite of Products, technologies, and processes.
Build rapport and close partnership with peer groups and leads in the Credit Risk and Business teams through proven understanding of the functions for demand management and to run the Risk Infrastructure function effectively.
Collaborate with Engineering subject matter experts to define the technology strategy, roadmap to the destination (Future State) architecture, and lead the scalability of decisioning solution(s).
Apply AI responsibly to build the Next-Gen lending platforms, optimize and automate existing processes, boost productivity, and accelerate transformation in the decisioning domain.
Provide timely reports to leadership on Projects progress, issues, risks, and escalations.
Generate Decision Systems presentations for management updates.
Lead and support the team by mentoring members in their professional and technical development while keeping immediate management informed on team performance metrics, challenges, and opportunities, providing strategic recommendations for improvement.
Oversee the Offshore contract team, key role recruitment, and amplify operational efficiencies.
Lead internal and external regulatory audits and drive audit findings to the finish line.