Director, Data Platform & Operations
About The Position
As the Director, Data Platforms and Operations, you will provide strategic leadership and operational oversight for Safety National’s enterprise data platforms, ensuring they are reliable, scalable, secure, and optimized to support analytics, reporting, and core business operations. You will lead teams responsible for data platform engineering and production operations, driving operational excellence through automation, monitoring, observability, and continuous improvement initiatives. In this role, you will establish platform engineering standards, champion infrastructure-as-code and cloud-native practices, and partner with architecture and engineering teams to align platform capabilities with enterprise data strategy. You will be accountable for production support, incident management, release governance, platform performance, cost optimization, and modernization efforts that enhance the long-term sustainability of our data ecosystem. You will foster a culture of accountability, innovation, and continuous improvement while mentoring and developing high-performing teams. By balancing strategic vision with operational execution, you will ensure enterprise data platforms deliver measurable business value, operational transparency, and exceptional reliability.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field is preferred.
- 10 or more years of experience leading data engineering, platform operations, or related technical functions.
- 5 or more years of experience supporting cloud-based data platforms (AWS, Azure, GCP, or similar environments).
- Demonstrated expertise in monitoring, observability, incident management, and production support for enterprise data systems.
- Proven ability to drive operational excellence, reliability, and performance optimization at scale.
- Strong strategic thinking skills with the ability to align technology and architectural decisions to business objectives.
- Excellent analytical, problem-solving, and decision-making capabilities.
- Ability to synthesize complex technical and business information and communicate effectively with senior leaders and stakeholders of varying technical backgrounds.
- Experience leading teams, developing talent, and fostering a culture of accountability and continuous improvement.
- Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future.
Nice To Haves
- Familiarity with modern data platforms and technologies such as Snowflake, DBT, Airflow, Azure Service Bus, Event Grid, Kubernetes, Terraform, or similar tools.
- Strong understanding of cloud cost optimization strategies and FinOps practices.
- Experience implementing automation frameworks and DevOps/DataOps best practices.
- Experience driving infrastructure modernization and platform standardization initiatives.
- Experience building self-service platform capabilities and operational automation solutions.
Responsibilities
- Provide strategic leadership and operational oversight for Safety National’s enterprise data platforms.
- Ensure data platforms are reliable, scalable, secure, and optimized.
- Lead teams responsible for data platform engineering and production operations.
- Drive operational excellence through automation, monitoring, observability, and continuous improvement initiatives.
- Establish platform engineering standards.
- Champion infrastructure-as-code and cloud-native practices.
- Partner with architecture and engineering teams to align platform capabilities with enterprise data strategy.
- Accountable for production support, incident management, release governance, platform performance, cost optimization, and modernization efforts.
- Foster a culture of accountability, innovation, and continuous improvement.
- Mentor and develop high-performing teams.
- Ensure enterprise data platforms deliver measurable business value, operational transparency, and exceptional reliability.
Benefits
- Competitive rewards
- Top-tier benefits
- Career growth opportunities
- Flexible work options
- Tuition reimbursement
- Wellness perks
- Generous health, dental, and vision coverage
- Health savings accounts
- 401(k)-retirement savings match
- Annual profit sharing contribution
- Family forming benefits for adoption, fertility, and surrogacy
- Generous paid time off
- Paid holidays
- Paid parental and caregiver leave
- Company-paid life insurance
- Disability insurance
- Professional growth and development opportunities
- Employee recognition programs
- Well-being programs
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What This Job Offers
Job Type
Full-time
Career Level
Director
