Director, Data Intelligence

Moser Consulting•Indianapolis, IN

1d•Hybrid

About The Position

Moser is seeking a forward-thinking, people-first leader to join us as our Director of Data Intelligence. This high-impact role will drive client success, grow the area of service, and shape the future of how our clients use data, AI, and visualization to empower their business. The Director will lead a diverse team of consultants, foster a culture of continuous improvement, and ensure delivery excellence across a wide range of client engagements. This is a strategic leadership role, responsible for driving innovation, performance, and client satisfaction.

Requirements

10+ years in data, analytics, and/or application development, with experience in consulting or a client-facing role.
Strong background in Data Engineering, Visualization, and AI/ML/Gen AI solutions.
Familiarity with modern data platforms (Snowflake, Databricks, Power BI, etc.) and AI technologies.
Proven track record in operational efficiency, innovation, and client relationship management.
Experience leading and supporting complex projects & a multi-client delivery environment.
Skilled in building collaboration, addressing conflict with empathy, and turning challenges into opportunities for alignment.
Ability to negotiate contracts, manage budgets, and ensure compliance with industry standards and regulations.
Exceptional communication and storytelling skills, with the ability to engage technical teams, business stakeholders, and executives.
Reside within proximity of the Indianapolis or Baltimore markets.

Responsibilities

Lead a department of data engineers, visualization experts, and AI/ML consultants.
Build a culture where our team members feel supported and valued, where they’re innovative, collaborative, and committed to continuous growth.
Drive delivery excellence by refining services, strengthening SDLC processes, and improving client outcomes.
Collaborate with Client Solutions Managers (CSMs) and Delivery Managers (DMs) to optimize our delivery model, balancing structure with flexibility.
Support career development and identify growth opportunities for all Data Intelligence consultants in partnership with the VP and Team Managers.
Partner with sales to win new business and demonstrate to clients how data can transform organizations.
Develop and present compelling sales pitches, proposals, and Statements of Work (SOWs) to close deals.
Lead discovery meetings with prospective clients to understand their challenges and showcase services effectively.
Help stakeholders maximize value from their data by leveraging modern data platforms, delivering data engineering initiatives, developing key metrics & visualizations, and/or exploring GenAI solutions.
Participate in RFP and proposal development, coordinating closely with technical leaders to shape solution approach and scope.
Collaborate with Marketing to ensure collateral is current, relevant, and impactful.
Champion the evaluation and adoption of emerging technologies & AI – to drive internal efficiency, improve delivery quality, and expand the value delivered to clients.
Establish and maintain a continuous intelligence practice: actively monitor industry trends, competitive developments, and evolving data & AI landscapes to ensure Moser remains at the forefront of the market.
Partner with technical leads and consultants to prototype, pilot, and productize innovative solutions that differentiate Moser’s capabilities in the marketplace – driving the development of new service lines and expanding existing offerings.
Lead internal innovation initiatives and cultivate a culture of experimentation and learning within the team – creating space for consultants to explore new ideas, share insights, and bring forward-thinking perspectives to client engagements.
Define and track quality improvement metrics tied to AI and automation adoption, ensuring that technology investments deliver measurable gains in delivery speed, accuracy, and client satisfaction.
Ensure the highest level of customer satisfaction across all engagements.
Manage conflict, scope changes, and challenges in a professional, solution-oriented way.
Build and maintain trusted relationships with client executives, stakeholders, and technical teams.
Execute the Analytics department growth strategy in alignment with division objectives and participate in strategic planning for the division.
Oversee portfolio management, ensuring profitability, identifying risks early, and aligning pricing structures and service offerings.
Set strategic and operational goals, translate them into actionable steps, and hold teams accountable to outcomes.
Make effective decisions in complex, fast-moving environments while providing transparency and clear direction.
Build strong cross-departmental relationships with recruiting, business development, CSMs, marketing, finance, and other directors, modeling Moser’s culture and core values.
Champion continuous improvement of self, department, delivery processes, and consultants.

Benefits

Training Opportunities: We believe in lifelong learning and provide numerous avenues for skill enhancement.
Fully Invested 401K Plan: We help secure your future with a fully invested 401K plan.
PPO and HDHP Medical Plans: Choose the health insurance program that best fits your needs.
Employer-Paid Dental and Vision Plans: We cover dental and vision plans, ensuring our employees have access to comprehensive health care.
Onsite Fitness Center: Stay fit and healthy with our state-of-the-art fitness center.
Wellness Program: We promote a healthy lifestyle with our wellness program.
Catered Lunches: Enjoy delicious catered lunches regularly.

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