Director, Data Governance & Insights Enablement

Pfizer • New York City, NY

1d • Hybrid

About The Position

Role Summary Patient Solution Insights & Analytics, part of Pfizer Patient Services (PPS), harnesses the power of data to drive robust analytics and insight development that inform Pfizer's most critical business questions. The Patient Solution Insights and Analytics team's rigorous analytical expertise is depended on as the compass and decision support for the enterprise. Our dynamic, exciting team of subject-matter experts comes from diverse backgrounds and experiences, including data science, digital analytics, finance, market research, and consulting. As a team, we collaborate to turn data into meaningful insights that will have a direct impact on patient's lives and the future of Pfizer, as a data-driven organization. The Director, Data Governance & Insights Enablement is a senior leadership role within Pfizer Patient Services (PPS) Insights & Analytics, accountable for establishing and sustaining a robust data governance foundation that enables trusted, compliant, and decision-ready patient services analytics across the enterprise. Role Responsibilities This role serves as the central owner of PPS data governance, including metric definitions, business rules, data quality controls, access guardrails, and cross-enterprise alignment with Digital, Legal, Compliance, and external data partners. The Director will address current fragmentation in data ownership, inconsistent measurement across brands, and manual data remediation by building scalable governance processes that support standardized reporting, advanced analytics, and end-to-end patient journey measurement.

Requirements

• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
• Bachelor's degree required
• 8+ years’ experience required in Biopharma, analytics, strategic consulting, business, or related area
• Experience with the pharma ecosystem and datasets including physician-level prescribing, institutional sales data, payer-prescriber-level data, formulary data, Rebates, Symphony claims, Copay claims
• Prior experience with the operational monitoring and impact assessment of patient services programs, including specific programmatic components, spanning: Affordability Programs (e.g., Copay, eVoucher), Field Access Support, Hub / Prior Authorization Support, Pharmacy / Distribution Workflows (i.e., retail, specialty pharmacy, and buy-and-bill)
• Demonstrated analytical capabilities and critical thinking skills
• Strong project management and organizational skills with cross-functional teams of diverse colleagues; Exceptional written and verbal communication skills, and prior experience in presenting to functional leaders
• Demonstrated expertise in data governance, business rules, and data quality management.

Responsibilities

• Establish and operationalize a formal PPS data governance framework, defining clear ownership, stewardship, and decision rights across data domains, brands, and business units.
• Own and maintain standardized business rules, metric definitions, and KPI frameworks to ensure consistency of patient services measurement across Specialty Care, Oncology, and Primary Care.
• Serve as the single point of accountability for PPS data governance decisions, escalation paths, and governance forums.
• Define and enforce data quality standards, validation rules, and QC processes to prevent data integrity issues.
• Partner with Legal, Compliance, Privacy, and Digital to establish clear data access guardrails, usage policies, and approval workflows.
• Lead development of SOPs and training related to data access, reporting, and analytics.
• Partner with Digital and data architecture teams to support a fit-for-purpose data aggregation and reporting ecosystem.
• Guide governance requirements for vendor platforms, data feeds, and analytics solutions
• Reduce manual data cleansing through upstream standardization and automation.
• Define governance expectations for external data partners and vendors.
• Evaluate vendor data quality, adherence to business rules, and delivery against governance standards.
• Support RFPs, contract language, and SLAs related to data quality and transparency.
• Partner with PPS Insights & Analytics leaders to ensure governance enables timely insight generation.
• Support leadership discussions by clarifying metric meaning, interpretation, and limitations.
• Maintain comprehensive, and detailed, data governance standards to ensure consistency and clarity in program metrics / business rule implementation over time
• Proactively work across the enterprise to push novel analytic methodologies, co-create solutions and oversee implementation of solutions with stakeholders
• Identify efficiencies and future-forward ways to accelerate the timeliness of analytics / insights delivery
• Work with and empower a high-performing team of insights professionals, responsible for delivering integrated insights, program measurement analytics, reporting, and launch support for each BU

Benefits

• In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program.
• We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.
• Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Director