Director, Data Governance & Compliance

USAA•San Antonio, TX

4d•Hybrid

About The Position

USAA is seeking a Data Governance & Compliance Director to provide strategic leadership for enterprise data governance initiatives. This role involves driving accountability for critical data assets and establishing sustainable practices for data ownership, stewardship, quality, lineage, and governance. The Director will influence stakeholders, translate complex data and regulatory requirements into actionable strategies, and drive continuous improvement in data governance maturity. This position ensures data management practices support regulatory obligations, risk management, and the association's broader business and strategic objectives. The role offers a flexible work environment requiring 4 days in the office per week and can be based in San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Charlotte, NC. Relocation assistance is not available.

Requirements

Bachelor's Degree in Data and Analytics, Information Technology, Business, Finance, Risk, Audit or a related field of study; OR 4 years of related experience in information governance, information management, information technology or risk management (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8+ years of experience in Information or Data related practices to include: information governance, data management, information management, information architecture, information technology, risk, audit, analysis and reporting; OR Advanced degree in Information Architecture, Information Management, Information Studies, Risk, Audit, Information Technology or a related technical field and 6+ years' experience in Information or Data related practices as noted above.
3+ years of direct team lead or management experience.
Expert knowledge of industry information/ data governance best practices , information technology best practices and architecture roadmaps and capabilities maps.
Experience leading teams, peers and leadership levels across complex problem-solving activities, domains, or regulatory drivers at an Association or data domain levels.
Experience leading developing, or operationalizing data management and/or data governance policies , standards, processes, procedures & technologies.
Experience leading agile delivery activities across people, process, and technology.
Experience leading enterprise data governance and data management strategies within a complex organization.
Experience with data privacy , data classification, sensitive data management, or privacy-by-design practices.
Strong knowledge of data management principles and practices aligned with DAMA-DMBOK knowledge areas.
Experience establishing and implementing data governance frameworks , policies, standards, practices, and operating models.
Strong experience with data quality management , including data quality standards, controls, monitoring, issue identification, and remediation.
Experience establishing and maintaining data lineage and data traceability for critical data assets.
Experience with regulatory reporting and requirement supporting regulatory obligations in a highly regulated environment.

Nice To Haves

Financial services, insurance, banking, or other highly regulated industry experience.
CDMP (Certified Data Management Professional) certification strongly preferred.
Other relevant certifications such as CIMP, IGP, DCAM , or equivalent data management/information governance certifications preferred.
US military experience through military service or a military spouse/domestic partner.

Responsibilities

Lead strategic direction across one or more data domains in information governance, data management, data quality, information architecture and information asset management capabilities working within Agile community and all leadership levels in prioritizing and funding capabilities delivery across the Association and various data domains.
Direct and collaborates with business and IT partners on utilizing information governance, data quality, information architecture and information asset management capabilities in support of achieving business operations and strategic goals and objectives.
Advise all levels of leadership on institutionalizing and maturing information governance, data management, data quality, information architecture and information asset management capabilities to include providing advice on mitigating risk and satisfying and addressing risk and regulatory requirements related to information governance and management.
Partner with business, risk, compliance, architecture, and IT teams to drive effectiveness and value of information governance, data management, data quality, information architecture and information asset management processes to the business.
Ensure team understands how the information management activities they are responsible for align with information governance, data management, data quality, information architecture, technical solutions, and information asset management activities performed by other teams.
Direct team in work assignments, problem resolution, risk mitigation, and producing quality work.
Provide the leadership, motivation, oversight and environment necessary for building high performing teams that collaborate with Association stakeholders in defining information governance, data quality, information architecture and information asset management capabilities that delivers business value, outcomes and solves business challenges.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.