Director, Data Analytics & Insights

GreatAmerica Financial Services • Cedar Rapids, IA

1d • Hybrid

About The Position

GreatAmerica Financial Services is seeking a Director, Data, Analytics and Insights to lead enterprise analytics and customer insights strategy. This role is responsible for driving business performance through scalable data capabilities, delivering high-quality insights and decision support, and fostering a data-driven culture. The Director will partner with Technology to align data assets with enterprise priorities and play a key role in supporting Product teams. This position involves defining and executing an enterprise data & analytics strategy, leading executive leadership engagement, establishing an operating model for enterprise analytics, and building strong cross-functional partnerships. Success will be measured by adoption, business impact, and decision velocity.

Requirements

• Bachelor’s degree in Business Analytics, Finance, Math, Information Systems, Statistics, or relevant field
• 8+ years of experience in data, analytics, or business intelligence roles
• 5+ years of experience leading teams or enterprise-level initiatives
• Experience defining and executing data & analytics strategies at scale
• Experience partnering with senior business leaders and driving cross-functional outcomes
• Experience working in an agile or product-based delivery model preferred
• Experience with modern BI and analytics platforms (e.g., Tableau, Power BI, etc.)
• Working knowledge of data querying and data models (SQL or equivalent)
• Familiarity with data architecture concepts, pipelines, and analytics ecosystems
• Experience working within modern cloud-based data and analytics ecosystems and partnering with technology teams on scalable data platform capabilities preferred.
• Strong business acumen with ability to translate data into actionable insights
• Ability to balance strategic leadership with operational execution
• Strong prioritization and decision-making skills
• Extensive experience with data visualization tools such as Tableau, QlikView, Power BI etc.
• Experience with Microsoft SQL and ability to acquire data sets via moderately complex queries
• High level of proficiency with Microsoft Office suite
• Experience with reporting capabilities within SalesForce a plus
• Strong business acumen with the desire to understand the core drivers of business behaviors
• Sense of accountability for the timely delivery of high quality, consistent information visualization at the enterprise level
• Accountability for delivering measurable business value from analytics investments
• Ability to operate in a fast-paced, evolving environment while driving organizational change
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

Nice To Haves

• Experience working in an agile or product-based delivery model
• Experience with modern BI and analytics platforms (e.g., Tableau, Power BI, etc.)
• Experience working within modern cloud-based data and analytics ecosystems and partnering with technology teams on scalable data platform capabilities
• Experience with reporting capabilities within SalesForce a plus

Responsibilities

• Defines and executes an enterprise data & analytics strategy aligned to business priorities.
• Leads and partners with executive leadership and key stakeholders to identify and prioritize high-value data and analytics initiatives across the enterprise.
• Establishes and evolves the operating model for enterprise analytics, including intake, prioritization, governance, and capacity planning.
• Develops a deep understanding of customers and business operations to align data and analytics efforts with real-world needs.
• Builds strong partnerships across Product, Operations, Technology, Finance, Risk, Legal, Compliance, and other key functions.
• Establishes success metrics (adoption, business impact, decision velocity) and drives measurable outcomes from analytics investments.
• Owns, develops, and maintains executive dashboards and KPIs that provide clear visibility into enterprise performance.
• Identifies trends, patterns, and emerging risks to inform proactive decision-making.
• Synthesizes and communicates the enterprise performance story to executive leadership.
• Translates complex data into clear executive narratives, recommendations, and decision support for senior leadership and board-level discussions.
• Defines and tracks metrics to measure the outcomes and impact of strategic initiatives.
• Leads customer segmentation to better understand distinct customer groups and value drivers.
• Develops and refines customer lifetime value models to inform growth and investment decisions.
• Analyzes customer behavior to uncover insights that drive engagement, retention, and ability to sell multiple products.
• Partners with Sales and Operations on Voice of the Customer programs to translate themes/data to outcomes that drive incremental value to our customers.
• Delivers retention and growth analytics to identify opportunities to improve customer loyalty and expand relationships.
• Champions scalable self-service analytics capabilities, design standards, and data literacy efforts.
• Partners with advanced analytics and data science teams to operationalize insights and integrate predictive capabilities into business processes.
• Ensures consistent definitions, metrics governance, and trusted data sources across the enterprise.
• Partners across business and technology teams to strengthen enterprise data governance practices, including stewardship, data quality, metadata, lineage, access controls, and consistent use of trusted data assets.
• Applies enterprise data definitions and governance standards.
• Partners with Data Governance to ensure data quality and consistency.
• Leverages governed data assets to deliver insights.
• Leads, develops, and scales a high-performing analytics organization (BI, analysts, and potentially data product roles).
• Establishes role clarity, career paths, and capability models across analytics disciplines.
• Oversees hiring, performance management, and succession planning for the function.
• Builds enterprise data literacy through structured enablement and training programs.

Benefits

• Competitive Compensation
• Monthly Bonuses for Eligible Employees
• 401(k) and Company Match
• Annual Profit Sharing
• Paid Time Off
• Paid Vacation - starting at 80 hours annually for employees in their first year of service.
• Paid Sick Days - Ten (10) per year with a conversion option for unused time.
• Ten (10) Paid Holidays per year
• Gym Reimbursement
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short-Term and Long Term Disability
• Company Paid Life Insurance
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Employee Assistance Program
• Parental Leave
• Tuition Assistance
• Networking Opportunities
• Leadership Development Opportunities
• Paid Parking
• Service Awards
• Hybrid work arrangements
• Business casual environment

What This Job Offers

• Job Type: Full-time
• Career Level: Director