Director, Data Analytics and Insights

Fidelity Investments•Smithfield, RI

About The Position

Be part of a team on the cutting edge of development and delivery of sales performance KPIs and dashboards and insights for FW associates / field leaders for the purpose of measurement, coaching, and assessment of variable compensation and annual bonuses. As a member of the FW HR Sales Performance and Analytics Product team, the Business and Data Analytics Director will help lead Business Analytics (BA) and Business Intelligence and Consulting (BIC) associate’s in support of delivery teams. This position will provide oversight in delivering actionable insides, dashboards, KPIs and metrics, and analytical solutions that improve business performance, customer outcomes, and operational efficiency. This role partners closely with FW leaders, serves as a primary consultative advisor to Product Leaders and business partners, and supports the Product Leader in ensuring the team has the right skills and capabilities to meet business needs.

Requirements

Extensive data analytics experience, with demonstrated ability to build strong foundations and deliver relevant tools/views/products for leadership
Analytical business problem solver who can ask questions, and use analytics to frame problems, opportunities, and solutions
Excellent verbal and written communication, relationship building and interpersonal skills
Proven track-record of strong relationship management, with a particular affinity to taking a consultative approach to partnering with stakeholders
Product ownership mindset with the ability to influence key stakeholders
Strong people leadership, coaching, and development experience
Strong execution and results orientation with the ability to balance driving toward an ideal state with the reality of bringing stakeholders along the change journey.
Expertise in working with database applications/architecture and data visualization tools like Tableau, Alteryx, Excel, SQL, other query tools, PowerPoint etc.
Comfort meeting with and presenting to leaders to review data findings, summarize key points and dig into detail when necessary.

Nice To Haves

Experience working with sales performance data (headcount, attrition, movement, Workforce Connect, etc.) strongly preferred

Responsibilities

Lead, coach, and develop high-performing sales/compensation performance analytics, BI and data team
Build scalable processes for analytics delivery and stakeholder support
Foster a culture of accountability, innovation, and continuous improvement
Deliver actionable insights, dashboards, KPIs and metrics, and analytical solutions that improve business performance, customer outcomes, and operational efficiency.
Partner closely with FW leaders and serve as a primary consultative advisor to Product Leaders and business partners.
Support the Product Leader in ensuring the team has the right skills and capabilities to meet business needs.