Director, Cybersecurity Program Delivery Lead

TIAA•Iselin, NJ

1d•Onsite

About The Position

Cybersecurity Program Delivery Lead Global Cybersecurity and Fraud Management, Program Office is seeking an accomplished Program Manager to drive agile delivery of our strategic cyber and fraud program —a role that bridges technical innovation with enterprise cybersecurity strategy by coordinating cross-functional teams to deliver transformative capabilities. This position demands expert-level program management capability to lead the organization's largest and most complex initiatives, with a specific focus on applying that expertise to frontier AI strategic projects; given the high-visibility, high-complexity nature of this AI-focused mandate, we're looking for a leader who has already proven this level of capability, ideally with prior hands-on experience navigating the unique coordination challenges, vendor landscape, and cross-functional dependencies inherent to AI-related programs.

Requirements

5+ years of experience in Program Delivery
3+ years of Strategy Planning
2+ years of experience in a Cybersecurity role
Adaptability
Collaboration
Communication
Consultative Communication
Executive Presence
General Risk Management
Influence
Problem Solving
Program Management
Project Management
Relationship Management
Stakeholder Engagement

Nice To Haves

Experience in automation to simplify processes
Knowledge of AI concepts and how it ties in with Cybersecurity
Development of 6 quarter road map including 30/60/90 Day Plans
Resource and vendor management (resource allocation, budget tracking and coordination with vendors)
Development with OKR (Objectives and Key Results) and KPI (Key Performance Indicators)
Cybersecurity and Agile certifications

Responsibilities

Coordinate cross-functional activities across GCFM, CTO, CDAIO, and business teams.
Maintain program schedules, track milestones, manage dependencies, risk management and ensure alignment with cybersecurity strategy and organizational objectives.
Translate technical cyber concepts for executive audiences and business priorities for technical teams.
Prepare status/executive reports, facilitate steering committee meetings, and maintain transparency on progress, challenges, and resource needs.
Work with internal GCFM stakeholders and develop 6 quarter roadmaps, including 30-60-90 day plans.
Ensure strategic initiatives comply with data governance, privacy requirements, and TIAA's Enterprise Responsible AI Policy.
Track budgets, allocate resources, and coordinate with external vendors.
Define and track KPIs including threat detection accuracy, false positive rates, incident response times, and efficiency gains.
Report regularly on metrics to demonstrate value and inform scaling decisions.
Support adoption through training coordination, process documentation, user feedback collection, and addressing resistance.
Develop adoption plans that introduce new cyber controls while maintaining operational continuity.
Facilitate retrospectives after initiatives and milestones.
Capture lessons learned, identify process improvements, share best practices, and build institutional AI delivery capability.
Facilitate agile ceremonies including sprint planning, daily standups, retrospectives, and demos.
Maintain and prioritize product backlogs, manage sprint execution, remove impediments, and foster collaboration within cross-functional agile teams delivering AI capabilities.